Customer Service Jobs in Effort, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (20 miles from Effort, PA)
- 2 days ago
- Whitehall, PA (20 miles from Effort, PA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Allentown, PA (24 miles from Effort, PA)
- 2 days ago
- Allentown, PA (24 miles from Effort, PA)
- 2 days ago
Position Overview: Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
- Brodheadsville, PA (3 miles from Effort, PA)
- 3 days ago
- Brodheadsville, PA (3 miles from Effort, PA)
- 3 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Whitehall, PA (20 miles from Effort, PA)
- 3 days ago
- Whitehall, PA (20 miles from Effort, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Slatington, PA (17 miles from Effort, PA)
- 5 days ago
- Slatington, PA (17 miles from Effort, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Blakeslee, PA (5 miles from Effort, PA)
- 7 days ago
- Blakeslee, PA (5 miles from Effort, PA)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- East Stroudsburg, PA (18 miles from Effort, PA)
- 8 days ago
- East Stroudsburg, PA (18 miles from Effort, PA)
- 8 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Service Supervisor
- Whitehall, PA (20 miles from Effort, PA)
- 9 days ago
- Whitehall, PA (20 miles from Effort, PA)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Senior Customer Service Representative, Floating
- Stroudsburg, PA (8 miles from Effort, PA)
- 11 days ago
- Stroudsburg, PA (8 miles from Effort, PA)
- 11 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative
- Slatington, PA (17 miles from Effort, PA)
- 12 days ago
- Slatington, PA (17 miles from Effort, PA)
- 12 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Belvidere, NJ (24 miles from Effort, PA)
- 17 days ago
- Belvidere, NJ (24 miles from Effort, PA)
- 17 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
ULINE- Customer Service Representative
- Walnutport, PA (14 miles from Effort, PA)
- 22 days ago
- Walnutport, PA (14 miles from Effort, PA)
- 22 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Walnutport, PA (14 miles from Effort, PA)
- 26 days ago
- Walnutport, PA (14 miles from Effort, PA)
- 26 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Easton, PA (19 miles from Effort, PA)
- 27 days ago
- Easton, PA (19 miles from Effort, PA)
- 27 days ago
Previous experience within customer service within a manufacturing / production environment would be a plus....
Retail Customer Service Specialist
- Whitehall, PA (20 miles from Effort, PA)
- 28 days ago
- Whitehall, PA (20 miles from Effort, PA)
- 28 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Effort, PA
Moving to Effort, PA? Find some basic demographic data about Effort, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Effort, PA
Highest Education Level
Customer Services in Effort, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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