Customer Service Jobs in Edinburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Struthers, OH (7 miles from Edinburg, PA)
- 2 days ago
- Struthers, OH (7 miles from Edinburg, PA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Hermitage, PA (13 miles from Edinburg, PA)
- 2 days ago
- Hermitage, PA (13 miles from Edinburg, PA)
- 2 days ago
Company: Youngstown Area Goodwill-Hermitage Location Location: Hermitage, PA Position: Customer Service Representative Job Description: -Report to store manager -Assist customers quickly and courteously...
- Niles, OH (18 miles from Edinburg, PA)
- 3 days ago
- Niles, OH (18 miles from Edinburg, PA)
- 3 days ago
SUMMARY: Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling...
Customer Service Representative - Boardman
- Youngstown, OH (11 miles from Edinburg, PA)
- 4 days ago
- Youngstown, OH (11 miles from Edinburg, PA)
- 4 days ago
Cash handling and customer service experience preferred....
- Rochester, PA (24 miles from Edinburg, PA)
- 4 days ago
- Rochester, PA (24 miles from Edinburg, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Boardman, OH (11 miles from Edinburg, PA)
- 5 days ago
- Boardman, OH (11 miles from Edinburg, PA)
- 5 days ago
The Customer Service position supports the customer base by teaching our customers and answering questions through various channels. This position reports to the Customer Service Team Lead....
Lead Customer Service Representative
- New Castle, PA (9 miles from Edinburg, PA)
- 5 days ago
- New Castle, PA (9 miles from Edinburg, PA)
- 5 days ago
Store 2743077: 3224 Wilmington Road, New Castle, Pennsylvania 16105 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative/Inside Sales Representative
- Industry, PA (24 miles from Edinburg, PA)
- 5 days ago
- Industry, PA (24 miles from Edinburg, PA)
- 5 days ago
Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...
Customer Service Representative II
- Industry, PA (24 miles from Edinburg, PA)
- 7 days ago
- Industry, PA (24 miles from Edinburg, PA)
- 7 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Retail Customer Service Associate
- Boardman, OH (11 miles from Edinburg, PA)
- 9 days ago
- Boardman, OH (11 miles from Edinburg, PA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6361 South Ave, Boardman, OH 44512...
Customer Service Representative (CSR) Tier 1
- New Castle, PA (9 miles from Edinburg, PA)
- 10 days ago
- New Castle, PA (9 miles from Edinburg, PA)
- 10 days ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (9 miles from Edinburg, PA)
- 10 days ago
- New Castle, PA (9 miles from Edinburg, PA)
- 10 days ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Customer Accounts Advisor Plus
- Youngstown, OH (11 miles from Edinburg, PA)
- 11 days ago
- Youngstown, OH (11 miles from Edinburg, PA)
- 11 days ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Retail Customer Experience Associate, Eastwood Mall - Full Time
- Niles, OH (18 miles from Edinburg, PA)
- 12 days ago
- Niles, OH (18 miles from Edinburg, PA)
- 12 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Associate - Customer Service Center
- Youngstown, OH (11 miles from Edinburg, PA)
- 14 days ago
- Youngstown, OH (11 miles from Edinburg, PA)
- 14 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Demographic Data for Edinburg, PA
Moving to Edinburg, PA? Find some basic demographic data about Edinburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Edinburg, PA
Highest Education Level
Customer Services in Edinburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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