Customer Service Jobs in Easton, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (24 miles from Easton, PA)
- 14 days ago
- Pennridge Animal Hospital
- Perkasie, PA (24 miles from Easton, PA)
- 14 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Associate - Nights/Weekends
- Allentown, PA (15 miles from Easton, PA)
- 5 hours ago
- Allentown, PA (15 miles from Easton, PA)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Brodheadsville, PA (15 miles from Easton, PA)
- 8 hours ago
- Brodheadsville, PA (15 miles from Easton, PA)
- 8 hours ago
Performs a variety of clerical and customer service work in providing support to the hospital....
ULINE- Customer Service Representative
- Slatington, PA (20 miles from Easton, PA)
- 22 hours ago
- Slatington, PA (20 miles from Easton, PA)
- 22 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (21 miles from Easton, PA)
- 22 hours ago
- Schnecksville, PA (21 miles from Easton, PA)
- 22 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- East Stroudsburg, PA (21 miles from Easton, PA)
- 1 day ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 1 day ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Tannersville, PA (21 miles from Easton, PA)
- 2 days ago
- Tannersville, PA (21 miles from Easton, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Whitehall, PA (15 miles from Easton, PA)
- 2 days ago
- Whitehall, PA (15 miles from Easton, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- East Stroudsburg, PA (21 miles from Easton, PA)
- 3 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 3 days ago
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 3 days ago
- Allentown, PA (15 miles from Easton, PA)
- 3 days ago
Provide positive energy and top-notch customer service....
Customer Service Representative, RMA
- Quakertown, PA (20 miles from Easton, PA)
- 5 days ago
- Quakertown, PA (20 miles from Easton, PA)
- 5 days ago
service....
Customer Service Associate (Per Diem)
- Bethlehem, PA (13 miles from Easton, PA)
- 6 days ago
- Bethlehem, PA (13 miles from Easton, PA)
- 6 days ago
Strong customer service experience. Medical terminology required. Preferred: 1+ years customer service. 1+ Years Hospital/medical affiliated training....
Customer Service Representative - Bilingual
- Schnecksville, PA (21 miles from Easton, PA)
- 7 days ago
- Schnecksville, PA (21 miles from Easton, PA)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Center Valley, PA (16 miles from Easton, PA)
- 8 days ago
- Center Valley, PA (16 miles from Easton, PA)
- 8 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Easton, PA
Highest Education Level
Customer Services in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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