Customer Service Jobs in East Stroudsburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Pen Argyl, PA (14 miles from East Stroudsburg, PA)
- 1 day ago
- Pen Argyl, PA (14 miles from East Stroudsburg, PA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sales and Customer Relations Specialist
- Mount Bethel, PA (9 miles from East Stroudsburg, PA)
- 1 day ago
- Mount Bethel, PA (9 miles from East Stroudsburg, PA)
- 1 day ago
This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....
Customer Service Representative
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 5 days ago
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 5 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Brodheadsville, PA (16 miles from East Stroudsburg, PA)
- 6 days ago
- Brodheadsville, PA (16 miles from East Stroudsburg, PA)
- 6 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Stanhope, NJ (22 miles from East Stroudsburg, PA)
- 11 days ago
- Stanhope, NJ (22 miles from East Stroudsburg, PA)
- 11 days ago
Employee Type: Seasonal - through December Pay rate: $17.00 per hour Qualifications The skills and experience required for this position include: Customer service aptitude with a positive attitude Exceptional...
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 15 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 15 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 15 days ago
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 15 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
- Milford, PA (24 miles from East Stroudsburg, PA)
- 17 days ago
- Milford, PA (24 miles from East Stroudsburg, PA)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
Previous experience within customer service within a manufacturing / production environment would be a plus....
Customer Service Representative $16 hourly
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 60+ days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 60+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative TEMP-to-PERM
- Easton, PA (21 miles from East Stroudsburg, PA)
- 90+ days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 90+ days ago
POSITION: CUSTOMER SERVICE REP RESENTATIVE (TEMP-to-PERM) LOCATION: COMMERCE PARK (EA STON, PA) REPORTS TO: CUSTOMER SERVICE SUPERVISOR Customer Service Representative Responsibilities : 1....
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Stroudsburg, PA
Highest Education Level
Customer Services in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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