Customer Service Jobs in East Stroudsburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Easton, PA (21 miles from East Stroudsburg, PA)
- 10 hours ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 10 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Easton, PA (21 miles from East Stroudsburg, PA)
- 1 day ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...
Customer Service Representative - Join Fast
- Long Pond, PA (16 miles from East Stroudsburg, PA)
- 4 days ago
- Long Pond, PA (16 miles from East Stroudsburg, PA)
- 4 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 4 days ago
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Sr. Customer Assistance Representative- Milford
- Milford, PA (24 miles from East Stroudsburg, PA)
- 6 days ago
- Milford, PA (24 miles from East Stroudsburg, PA)
- 6 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 6 days ago
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Delivery Station Customer Service Associate
- Budd Lake, NJ (22 miles from East Stroudsburg, PA)
- 9 days ago
- Budd Lake, NJ (22 miles from East Stroudsburg, PA)
- 9 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
- Tannersville, PA (10 miles from East Stroudsburg, PA)
- 9 days ago
- Tannersville, PA (10 miles from East Stroudsburg, PA)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....
Pharmacy Customer Service Associate
- Palmer Township, PA (24 miles from East Stroudsburg, PA)
- 23 days ago
- Palmer Township, PA (24 miles from East Stroudsburg, PA)
- 23 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative $16 hourly
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 27 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 27 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service...
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Stroudsburg, PA
Highest Education Level
Customer Services in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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