Customer Service Jobs in East Stroudsburg, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Easton, PA (21 miles from East Stroudsburg, PA)
  • 10 hours ago
  • Easton, PA (21 miles from East Stroudsburg, PA)
  • 10 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Easton, PA (21 miles from East Stroudsburg, PA)
  • 1 day ago
  • Easton, PA (21 miles from East Stroudsburg, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Stroudsburg, PA (10 miles from East Stroudsburg, PA)
  • 2 days ago
  • Stroudsburg, PA (10 miles from East Stroudsburg, PA)
  • 2 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • East Stroudsburg, PA
  • 3 days ago
  • East Stroudsburg, PA
  • 3 days ago

Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...

Customer Service Representative - Join Fast

  • Long Pond, PA (16 miles from East Stroudsburg, PA)
  • 4 days ago
  • Long Pond, PA (16 miles from East Stroudsburg, PA)
  • 4 days ago

un Customer Service Representative - Join Fast compensation: To be discussed....

Customer Service Associate

  • Washington, NJ (20 miles from East Stroudsburg, PA)
  • 4 days ago
  • Washington, NJ (20 miles from East Stroudsburg, PA)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Sr. Customer Assistance Representative- Milford

  • Milford, PA (24 miles from East Stroudsburg, PA)
  • 6 days ago
  • Milford, PA (24 miles from East Stroudsburg, PA)
  • 6 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Associate

  • Hackettstown, NJ (20 miles from East Stroudsburg, PA)
  • 6 days ago
  • Hackettstown, NJ (20 miles from East Stroudsburg, PA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • East Stroudsburg, PA
  • 8 days ago
  • East Stroudsburg, PA
  • 8 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Delivery Station Customer Service Associate

  • Budd Lake, NJ (22 miles from East Stroudsburg, PA)
  • 9 days ago
  • Budd Lake, NJ (22 miles from East Stroudsburg, PA)
  • 9 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Associate

  • Tannersville, PA (10 miles from East Stroudsburg, PA)
  • 9 days ago
  • Tannersville, PA (10 miles from East Stroudsburg, PA)
  • 9 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • East Stroudsburg, PA
  • 10 days ago
  • East Stroudsburg, PA
  • 10 days ago

What Youll Do Deliver exceptional customer service through creative problem-solving and clear, positive communication....

Pharmacy Customer Service Associate

  • Palmer Township, PA (24 miles from East Stroudsburg, PA)
  • 23 days ago
  • Palmer Township, PA (24 miles from East Stroudsburg, PA)
  • 23 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative $16 hourly

  • Stroudsburg, PA (10 miles from East Stroudsburg, PA)
  • 27 days ago
  • Stroudsburg, PA (10 miles from East Stroudsburg, PA)
  • 27 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • East Stroudsburg, PA
  • 29 days ago
  • East Stroudsburg, PA
  • 29 days ago

Handle other customer requests or issues that may or may not relate directly to an order, process sample requests and assist in handling general office duties that are assigned to the customer service...

Demographic Data for East Stroudsburg, PA

Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.


Local
National
46,869
751
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in East Stroudsburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Stroudsburg, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Stroudsburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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