Customer Service Jobs in East Pittsburgh, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Allison Park, PA (12 miles from East Pittsburgh, PA)
- 30+ days ago
- Allison Park, PA (12 miles from East Pittsburgh, PA)
- 30+ days ago
secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Pharmacy Customer Service Associate
- Crafton, PA (14 miles from East Pittsburgh, PA)
- 3 hours ago
- Crafton, PA (14 miles from East Pittsburgh, PA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Murrysville, PA (9 miles from East Pittsburgh, PA)
- 3 hours ago
- Murrysville, PA (9 miles from East Pittsburgh, PA)
- 3 hours ago
Title: Customer Service Agent (hybrid) Location: Murrysville, PA Shift: 8:30 am-5 pm Job Responsibilities: Responds promptly and courteously to customer inquiries across phone, chat, email, and other...
Retail Customer Service Cashier
- Saxonburg, PA (21 miles from East Pittsburgh, PA)
- 3 hours ago
- Saxonburg, PA (21 miles from East Pittsburgh, PA)
- 3 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
PIT Airport- Customer Service Agent
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 2 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 2 days ago
JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-ExemptPOSITION SUMMARY:The Airport Customer Service Agent is...
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 2 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 2 days ago
applicants are encouraged What you'll bring: CRM (Salesforce) or Dynamics 365 experience preferred MS Office Suite (Outlook, Excel, Word, Powerpoint) Ability to work/train in multiple customer service...
- McMurray, PA (19 miles from East Pittsburgh, PA)
- 3 days ago
- McMurray, PA (19 miles from East Pittsburgh, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 3 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 3 days ago
Customer Service Representative Benshaw Inc....
Dispensary Associate - Part-time
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 3 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 3 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 4 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 4 days ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:2 This is a fantastic opportunity to join our team and make a real...
Aviation Front Desk Customer Service Representative Full Time Job
- West Mifflin, PA (4 miles from East Pittsburgh, PA)
- 5 days ago
- West Mifflin, PA (4 miles from East Pittsburgh, PA)
- 5 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative - Second Shift
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Customer Service Representative
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Cashier & Customer Service Associate - (Part Time)
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
- Pittsburgh, PA (4 miles from East Pittsburgh, PA)
- 6 days ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...
Demographic Data for East Pittsburgh, PA
Moving to East Pittsburgh, PA? Find some basic demographic data about East Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Pittsburgh, PA
Highest Education Level
Customer Services in East Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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