Customer Service Jobs in East Berlin, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Seasonal Customer Service Representative - Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 hours ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 hours ago
-- January 30, 2026 **Type:** Temp-to-Hire **Equipment Provided** We're hiring **Seasonal Customer Service Representatives** to support **Medicare Part D (Med D)** open enrollment....
Customer Service Representative
- Steelton, PA (20 miles from East Berlin, PA)
- 21 hours ago
- Steelton, PA (20 miles from East Berlin, PA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Harrisburg, PA (21 miles from East Berlin, PA)
- 1 day ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Remote Customer Service Representative
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 days ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 days ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (Healthcare) - Remote
- York, PA (8 miles from East Berlin, PA)
- 2 days ago
- York, PA (8 miles from East Berlin, PA)
- 2 days ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote WorkCustomer Service Representative
- Hanover, PA (11 miles from East Berlin, PA)
- 3 days ago
- Hanover, PA (11 miles from East Berlin, PA)
- 3 days ago
Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...
- Dover, PA (8 miles from East Berlin, PA)
- 6 days ago
- Dover, PA (8 miles from East Berlin, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- York, PA (8 miles from East Berlin, PA)
- 7 days ago
- York, PA (8 miles from East Berlin, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Harrisburg, PA (21 miles from East Berlin, PA)
- 7 days ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 7 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Dispensary Associate - Full-time
- Camp Hill, PA (19 miles from East Berlin, PA)
- 7 days ago
- Camp Hill, PA (19 miles from East Berlin, PA)
- 7 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Gettysburg, PA (14 miles from East Berlin, PA)
- 9 days ago
- Gettysburg, PA (14 miles from East Berlin, PA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Harrisburg, PA (21 miles from East Berlin, PA)
- 10 days ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 10 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Relations Associate - Part Time
- Harrisburg, PA (21 miles from East Berlin, PA)
- 14 days ago
- Harrisburg, PA (21 miles from East Berlin, PA)
- 14 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Carlisle, PA (20 miles from East Berlin, PA)
- 14 days ago
- Carlisle, PA (20 miles from East Berlin, PA)
- 14 days ago
One or more years of customer service experience. Excellent computer and phone skills....
Demographic Data for East Berlin, PA
Moving to East Berlin, PA? Find some basic demographic data about East Berlin, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Berlin, PA
Highest Education Level
Customer Services in East Berlin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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