Customer Service Jobs in Duquesne, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Customer Accounts Advisor Plus

  • Allison Park, PA (14 miles from Duquesne, PA)
  • 30+ days ago
  • Allison Park, PA (14 miles from Duquesne, PA)
  • 30+ days ago

secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Pharmacy Customer Service Associate

  • Crafton, PA (14 miles from Duquesne, PA)
  • 2 hours ago
  • Crafton, PA (14 miles from Duquesne, PA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Murrysville, PA (11 miles from Duquesne, PA)
  • 2 hours ago
  • Murrysville, PA (11 miles from Duquesne, PA)
  • 2 hours ago

Title: Customer Service Agent (hybrid) Location: Murrysville, PA Shift: 8:30 am-5 pm Job Responsibilities: Responds promptly and courteously to customer inquiries across phone, chat, email, and other...

Retail Customer Service Cashier

  • Saxonburg, PA (24 miles from Duquesne, PA)
  • 3 hours ago
  • Saxonburg, PA (24 miles from Duquesne, PA)
  • 3 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

PIT Airport- Customer Service Agent

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 2 days ago

JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-ExemptPOSITION SUMMARY:The Airport Customer Service Agent is...

Customer Experience Associate

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 2 days ago

applicants are encouraged What you'll bring: CRM (Salesforce) or Dynamics 365 experience preferred MS Office Suite (Outlook, Excel, Word, Powerpoint) Ability to work/train in multiple customer service...

Customer Service Associate

  • McMurray, PA (18 miles from Duquesne, PA)
  • 3 days ago
  • McMurray, PA (18 miles from Duquesne, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 3 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 3 days ago

Customer Service Representative Benshaw Inc....

Dispensary Associate - Part-time

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 3 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 3 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Agent

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 4 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 4 days ago

Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:2 This is a fantastic opportunity to join our team and make a real...

Aviation Front Desk Customer Service Representative Full Time Job

  • West Mifflin, PA (2 miles from Duquesne, PA)
  • 5 days ago
  • West Mifflin, PA (2 miles from Duquesne, PA)
  • 5 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Associate

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative - Second Shift

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago

Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...

Customer Service Representative

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago

Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...

Cashier & Customer Service Associate - (Part Time)

  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago
  • Pittsburgh, PA (2 miles from Duquesne, PA)
  • 6 days ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...

Demographic Data for Duquesne, PA

Moving to Duquesne, PA? Find some basic demographic data about Duquesne, PA below.


Local
National
5,254
71
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Duquesne, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Duquesne, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Duquesne, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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