Customer Service Jobs in Duncansville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Altoona, PA (8 miles from Duncansville, PA)
- 13 hours ago
- Altoona, PA (8 miles from Duncansville, PA)
- 13 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative Full-time (Bank Teller)
- Williamsburg, PA (12 miles from Duncansville, PA)
- 2 days ago
- Williamsburg, PA (12 miles from Duncansville, PA)
- 2 days ago
Full-time position at community bank in our Williamsburg office. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service.High school...
Customer Service Representative - Patient Registration Team Lead
- Johnstown, PA (23 miles from Duncansville, PA)
- 5 days ago
- Johnstown, PA (23 miles from Duncansville, PA)
- 5 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Customer Service Representative
- Williamsburg, PA (12 miles from Duncansville, PA)
- 5 days ago
- Williamsburg, PA (12 miles from Duncansville, PA)
- 5 days ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
Caregiver Customer Service Representative
- Ebensburg, PA (16 miles from Duncansville, PA)
- 13 days ago
- Ebensburg, PA (16 miles from Duncansville, PA)
- 13 days ago
Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points....
Customer Service Representative - Patient Registration
- Johnstown, PA (23 miles from Duncansville, PA)
- 26 days ago
- Johnstown, PA (23 miles from Duncansville, PA)
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Altoona, PA (8 miles from Duncansville, PA)
- 30+ days ago
- Altoona, PA (8 miles from Duncansville, PA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Johnstown, PA (23 miles from Duncansville, PA)
- 45+ days ago
- Johnstown, PA (23 miles from Duncansville, PA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Ticket Taker/Usher/Customer Service Representative
- Johnstown, PA (23 miles from Duncansville, PA)
- 90+ days ago
- Johnstown, PA (23 miles from Duncansville, PA)
- 90+ days ago
Provide excellent customer service by remaining calm and courteous. Help guests find their party....
Customer Service Representative - Alexandria PA Office
- Alexandria, PA (21 miles from Duncansville, PA)
- 90+ days ago
- Alexandria, PA (21 miles from Duncansville, PA)
- 90+ days ago
The Customer Service Representative will answer phones, assist customers with orders and questions, and perform additional office duties....
Demographic Data for Duncansville, PA
Moving to Duncansville, PA? Find some basic demographic data about Duncansville, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Duncansville, PA
Highest Education Level
Customer Services in Duncansville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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