Customer Service Jobs in Drexel Hill, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Moorestown, NJ (19 miles from Drexel Hill, PA)
- moments ago
- Moorestown, NJ (19 miles from Drexel Hill, PA)
- moments ago
Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...
- Malvern, PA (13 miles from Drexel Hill, PA)
- moments ago
- Malvern, PA (13 miles from Drexel Hill, PA)
- moments ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
Customer Service Representative
- Swedesboro, NJ (13 miles from Drexel Hill, PA)
- 1 hour ago
- Swedesboro, NJ (13 miles from Drexel Hill, PA)
- 1 hour ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Customer Service Supervisor
- Philadelphia, PA (7 miles from Drexel Hill, PA)
- 11 hours ago
- Philadelphia, PA (7 miles from Drexel Hill, PA)
- 11 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Paoli, PA (11 miles from Drexel Hill, PA)
- 11 hours ago
- Paoli, PA (11 miles from Drexel Hill, PA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodbury, NJ (12 miles from Drexel Hill, PA)
- 12 hours ago
- Woodbury, NJ (12 miles from Drexel Hill, PA)
- 12 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Warminster, PA (22 miles from Drexel Hill, PA)
- 14 hours ago
- Warminster, PA (22 miles from Drexel Hill, PA)
- 14 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Oakford, PA (22 miles from Drexel Hill, PA)
- 1 day ago
- Oakford, PA (22 miles from Drexel Hill, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (11 miles from Drexel Hill, PA)
- 1 day ago
- King of Prussia, PA (11 miles from Drexel Hill, PA)
- 1 day ago
What You’ll Do: Provide unmatched customer service....
Veterinary Client Service Representative
- Turnersville, NJ (17 miles from Drexel Hill, PA)
- 1 day ago
- Turnersville, NJ (17 miles from Drexel Hill, PA)
- 1 day ago
Experience and Skill Requirements 1-2 years client service experience (veterinary customer service preferred) Enjoys creating an exceptional client experience from the first phone call Excellent customer...
Customer Service Representative - Moorestown, NJ
- Moorestown, NJ (19 miles from Drexel Hill, PA)
- 1 day ago
- Moorestown, NJ (19 miles from Drexel Hill, PA)
- 1 day ago
Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADSLOT INCWe are...
Retail Customer Service Representative/Cashier
- St Davids, PA (9 miles from Drexel Hill, PA)
- 1 day ago
- St Davids, PA (9 miles from Drexel Hill, PA)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (14 miles from Drexel Hill, PA)
- 2 days ago
- Runnemede, NJ (14 miles from Drexel Hill, PA)
- 2 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Wilmington, DE (19 miles from Drexel Hill, PA)
- 2 days ago
- Wilmington, DE (19 miles from Drexel Hill, PA)
- 2 days ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Pharmacy Customer Service Associate
- Philadelphia, PA (7 miles from Drexel Hill, PA)
- 2 days ago
- Philadelphia, PA (7 miles from Drexel Hill, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Drexel Hill, PA
Moving to Drexel Hill, PA? Find some basic demographic data about Drexel Hill, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Drexel Hill, PA
Highest Education Level
Customer Services in Drexel Hill, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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