Customer Service Jobs in Downingtown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Elsmere, DE (20 miles from Downingtown, PA)
- 14 hours ago
- Elsmere, DE (20 miles from Downingtown, PA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Work From Home
- West Chester, PA (6 miles from Downingtown, PA)
- 22 hours ago
- West Chester, PA (6 miles from Downingtown, PA)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Conshohocken, PA (22 miles from Downingtown, PA)
- 1 day ago
- Conshohocken, PA (22 miles from Downingtown, PA)
- 1 day ago
Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we've built over the years....
Customer Service Representative
- Chester, PA (22 miles from Downingtown, PA)
- 2 days ago
- Chester, PA (22 miles from Downingtown, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Radnor, PA (16 miles from Downingtown, PA)
- 2 days ago
- Radnor, PA (16 miles from Downingtown, PA)
- 2 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- Malvern, PA (9 miles from Downingtown, PA)
- 2 days ago
- Malvern, PA (9 miles from Downingtown, PA)
- 2 days ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
- Paoli, PA (12 miles from Downingtown, PA)
- 3 days ago
- Paoli, PA (12 miles from Downingtown, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ridley, PA (22 miles from Downingtown, PA)
- 4 days ago
- Ridley, PA (22 miles from Downingtown, PA)
- 4 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (17 miles from Downingtown, PA)
- 4 days ago
- King of Prussia, PA (17 miles from Downingtown, PA)
- 4 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (16 miles from Downingtown, PA)
- 4 days ago
- St Davids, PA (16 miles from Downingtown, PA)
- 4 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative I
- Paradise, PA (20 miles from Downingtown, PA)
- 4 days ago
- Paradise, PA (20 miles from Downingtown, PA)
- 4 days ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative
- Wilmington, DE (24 miles from Downingtown, PA)
- 5 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 5 days ago
service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (18 miles from Downingtown, PA)
- 7 days ago
- Talleyville, DE (18 miles from Downingtown, PA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norristown, PA (21 miles from Downingtown, PA)
- 7 days ago
- Norristown, PA (21 miles from Downingtown, PA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (24 miles from Downingtown, PA)
- 7 days ago
- Blue Bell, PA (24 miles from Downingtown, PA)
- 7 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Demographic Data for Downingtown, PA
Moving to Downingtown, PA? Find some basic demographic data about Downingtown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Downingtown, PA
Highest Education Level
Customer Services in Downingtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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