Customer Service Jobs in Downingtown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Float Customer Service Representative I
- Intercourse, PA (20 miles from Downingtown, PA)
- 3 hours ago
- Intercourse, PA (20 miles from Downingtown, PA)
- 3 hours ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative II
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 3 hours ago
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 3 hours ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
ULINE- Customer Service Representative
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 20 hours ago
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 20 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Bilingual Customer Service Representative
- Wilmington, DE (24 miles from Downingtown, PA)
- 2 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 2 days ago
Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....
Loss Prevention Customer Service Associate II
- Plymouth Meeting, PA (24 miles from Downingtown, PA)
- 2 days ago
- Plymouth Meeting, PA (24 miles from Downingtown, PA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- King of Prussia, PA (17 miles from Downingtown, PA)
- 2 days ago
- King of Prussia, PA (17 miles from Downingtown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- King of Prussia, PA (17 miles from Downingtown, PA)
- 2 days ago
- King of Prussia, PA (17 miles from Downingtown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norristown, PA (21 miles from Downingtown, PA)
- 2 days ago
- Norristown, PA (21 miles from Downingtown, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Retail Customer Service II-Returns
- West Chester, PA (6 miles from Downingtown, PA)
- 4 days ago
- West Chester, PA (6 miles from Downingtown, PA)
- 4 days ago
Meeting & Understanding Customers Retail Customer Service II-Returns West Chester, United States Customer Relations Part time Job Description Job ID: 288278 Date posted: 23/04/2025 Why we will love...
Dispensary Associate - Part Time
- Linfield, PA (15 miles from Downingtown, PA)
- 4 days ago
- Linfield, PA (15 miles from Downingtown, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Client Service Representative - Annual Reports
- Wilmington, DE (24 miles from Downingtown, PA)
- 4 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 4 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Retail Customer Service Associate Part Time
- Springfield, PA (21 miles from Downingtown, PA)
- 5 days ago
- Springfield, PA (21 miles from Downingtown, PA)
- 5 days ago
service to members....
- Woodlyn, PA (22 miles from Downingtown, PA)
- 5 days ago
- Woodlyn, PA (22 miles from Downingtown, PA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Edgemoor, DE (22 miles from Downingtown, PA)
- 6 days ago
- Edgemoor, DE (22 miles from Downingtown, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Wilmington, DE (18 miles from Downingtown, PA)
- 7 days ago
- Wilmington, DE (18 miles from Downingtown, PA)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Downingtown, PA
Moving to Downingtown, PA? Find some basic demographic data about Downingtown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Downingtown, PA
Highest Education Level
Customer Services in Downingtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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