Customer Service Jobs in Dover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Mount Joy, PA (20 miles from Dover, PA)
- 5 hours ago
- Mount Joy, PA (20 miles from Dover, PA)
- 5 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Harrisburg, PA (16 miles from Dover, PA)
- 11 hours ago
- Harrisburg, PA (16 miles from Dover, PA)
- 11 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Remote Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 1 day ago
- Harrisburg, PA (16 miles from Dover, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 1 day ago
- Harrisburg, PA (16 miles from Dover, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkJob Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote WorkCustomer Service Representative
- Hanover, PA (17 miles from Dover, PA)
- 2 days ago
- Hanover, PA (17 miles from Dover, PA)
- 2 days ago
Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 6 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Dispensary Associate - Full-time
- Camp Hill, PA (14 miles from Dover, PA)
- 7 days ago
- Camp Hill, PA (14 miles from Dover, PA)
- 7 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Gettysburg, PA (22 miles from Dover, PA)
- 8 days ago
- Gettysburg, PA (22 miles from Dover, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Harrisburg, PA (16 miles from Dover, PA)
- 9 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 9 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Relations Associate - Part Time
- Harrisburg, PA (16 miles from Dover, PA)
- 13 days ago
- Harrisburg, PA (16 miles from Dover, PA)
- 13 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Carlisle, PA (22 miles from Dover, PA)
- 14 days ago
- Carlisle, PA (22 miles from Dover, PA)
- 14 days ago
One or more years of customer service experience. Excellent computer and phone skills....
- Hanover, PA (17 miles from Dover, PA)
- 14 days ago
- Hanover, PA (17 miles from Dover, PA)
- 14 days ago
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
Demographic Data for Dover, PA
Moving to Dover, PA? Find some basic demographic data about Dover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dover, PA
Highest Education Level
Customer Services in Dover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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