Customer Service Jobs in Douglassville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Distribution Customer Service Representative
- Breinigsville, PA (19 miles from Douglassville, PA)
- 2 hours ago
- Breinigsville, PA (19 miles from Douglassville, PA)
- 2 hours ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
- Leesport, PA (16 miles from Douglassville, PA)
- 13 hours ago
- Leesport, PA (16 miles from Douglassville, PA)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Associate
- Exton, PA (17 miles from Douglassville, PA)
- 1 day ago
- Exton, PA (17 miles from Douglassville, PA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Remote --- Customer Service Representative
- Reading, PA (11 miles from Douglassville, PA)
- 1 day ago
- Reading, PA (11 miles from Douglassville, PA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Hamburg, PA (23 miles from Douglassville, PA)
- 2 days ago
- Hamburg, PA (23 miles from Douglassville, PA)
- 2 days ago
Proficiency in using customer service software and Microsoft Office tools. Problem-solving skills with a proactive and solution-oriented approach....
Customer Service Representative
- Exton, PA (17 miles from Douglassville, PA)
- 2 days ago
- Exton, PA (17 miles from Douglassville, PA)
- 2 days ago
Were looking for a Customer Service Specialist are you ready to explore your career with us?...
Remote Work- Lansdale, PA (23 miles from Douglassville, PA)
- 3 days ago
- Lansdale, PA (23 miles from Douglassville, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Site Customer Service Representative
- Devon, PA (23 miles from Douglassville, PA)
- 3 days ago
- Devon, PA (23 miles from Douglassville, PA)
- 3 days ago
Together for a cleaner, healthier world. Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and...
10183 - Retail Customer Service Specialist
- King of Prussia, PA (22 miles from Douglassville, PA)
- 3 days ago
- King of Prussia, PA (22 miles from Douglassville, PA)
- 3 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Associate
- Temple, PA (11 miles from Douglassville, PA)
- 4 days ago
- Temple, PA (11 miles from Douglassville, PA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative - Work From Home
- West Chester, PA (20 miles from Douglassville, PA)
- 6 days ago
- West Chester, PA (20 miles from Douglassville, PA)
- 6 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Radnor, PA (23 miles from Douglassville, PA)
- 8 days ago
- Radnor, PA (23 miles from Douglassville, PA)
- 8 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- Lansdale, PA (23 miles from Douglassville, PA)
- 8 days ago
- Lansdale, PA (23 miles from Douglassville, PA)
- 8 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (22 miles from Douglassville, PA)
- 9 days ago
- King of Prussia, PA (22 miles from Douglassville, PA)
- 9 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (23 miles from Douglassville, PA)
- 9 days ago
- St Davids, PA (23 miles from Douglassville, PA)
- 9 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for Douglassville, PA
Moving to Douglassville, PA? Find some basic demographic data about Douglassville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Douglassville, PA
Highest Education Level
Customer Services in Douglassville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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