Customer Service Jobs in Donora, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Remote Customer Service Representative - Facility Maintenance Services
- Pittsburgh, PA (12 miles from Donora, PA)
- 12 hours ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 12 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Representative
- Pittsburgh, PA (12 miles from Donora, PA)
- 16 hours ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 16 hours ago
service Qualifications BENEFITS OFFERED Medical, dental and vision insurance Paid time off 401k Employee referral bonus Paid T-Mobile cell service Employee PerkSpot (discounts on retail, hotel, food...
Showroom Customer Service Representative
- Pittsburgh, PA (12 miles from Donora, PA)
- 2 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 2 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- McMurray, PA (17 miles from Donora, PA)
- 2 days ago
- McMurray, PA (17 miles from Donora, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Ross Park
- Pittsburgh, PA (12 miles from Donora, PA)
- 2 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
Work in conjunction with third party warehouse providers on any order fulfillment questions....
Customer Service Associate, Electronics
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 3 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Retail Customer Service Associate
- Greensburg, PA (20 miles from Donora, PA)
- 5 days ago
- Greensburg, PA (20 miles from Donora, PA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Specialist
- Pittsburgh, PA (12 miles from Donora, PA)
- 5 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Associate Customer Service Representative - R8832 & R8471
- Ruffs Dale, PA (12 miles from Donora, PA)
- 6 days ago
- Ruffs Dale, PA (12 miles from Donora, PA)
- 6 days ago
Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA (12 miles from Donora, PA)
- 6 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 6 days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- United, PA (20 miles from Donora, PA)
- 7 days ago
- United, PA (20 miles from Donora, PA)
- 7 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Pittsburgh, PA (12 miles from Donora, PA)
- 8 days ago
- Pittsburgh, PA (12 miles from Donora, PA)
- 8 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:8 You will have a passion for going above and beyond for...
- Canonsburg, PA (17 miles from Donora, PA)
- 8 days ago
- Canonsburg, PA (17 miles from Donora, PA)
- 8 days ago
Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...
Demographic Data for Donora, PA
Moving to Donora, PA? Find some basic demographic data about Donora, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Donora, PA
Highest Education Level
Customer Services in Donora, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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