Customer Service Jobs in Dickson City, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I - 0HS68186158
- Luzerne, PA (18 miles from Dickson City, PA)
- 5 hours ago
- Luzerne, PA (18 miles from Dickson City, PA)
- 5 hours ago
Performs a variety of duties to support the customer service function of a branch office of which the following are illustrative:a....
Customer Service Representative South Canaan, PA
- Waymart, PA (13 miles from Dickson City, PA)
- 2 days ago
- Waymart, PA (13 miles from Dickson City, PA)
- 2 days ago
Essential Functions: Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines....
Customer Service Representative - Join Fast
- Scranton, PA (4 miles from Dickson City, PA)
- 3 days ago
- Scranton, PA (4 miles from Dickson City, PA)
- 3 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative I
- Luzerne, PA (18 miles from Dickson City, PA)
- 3 days ago
- Luzerne, PA (18 miles from Dickson City, PA)
- 3 days ago
Essential Duties Performs a variety of duties to support the customer service function of a branch office of which the following are illustrative: a....
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 4 days ago
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant II)
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 5 days ago
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative-Call Center
- Scranton, PA (4 miles from Dickson City, PA)
- 5 days ago
- Scranton, PA (4 miles from Dickson City, PA)
- 5 days ago
POSITION SUMMARY: As a Contact Center Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional white-glove service across multiple communication...
Customer Service Representative (Loan Consultant II)
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 6 days ago
- Wilkes Barre, PA (20 miles from Dickson City, PA)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Medical Equipment Customer Service Representative
- Dickson City, PA
- 8 days ago
- Dickson City, PA
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Kingston, PA (18 miles from Dickson City, PA)
- 11 days ago
- Kingston, PA (18 miles from Dickson City, PA)
- 11 days ago
service....
Customer Service Representative
- Pittston, PA (12 miles from Dickson City, PA)
- 12 days ago
- Pittston, PA (12 miles from Dickson City, PA)
- 12 days ago
They pride themselves on their commitment to customer service and their ability to deliver high-quality insurance products....
Customer Service Representative (Loan Consultant I)
- Scranton, PA (4 miles from Dickson City, PA)
- 13 days ago
- Scranton, PA (4 miles from Dickson City, PA)
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Scranton, PA (4 miles from Dickson City, PA)
- 13 days ago
- Scranton, PA (4 miles from Dickson City, PA)
- 13 days ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...
Customer Service Representative (Loan Consultant I)
- Scranton, PA (4 miles from Dickson City, PA)
- 15 days ago
- Scranton, PA (4 miles from Dickson City, PA)
- 15 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Hamlin, PA (15 miles from Dickson City, PA)
- 15 days ago
- Hamlin, PA (15 miles from Dickson City, PA)
- 15 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Dickson City, PA
Moving to Dickson City, PA? Find some basic demographic data about Dickson City, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dickson City, PA
Highest Education Level
Customer Services in Dickson City, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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