Customer Service Jobs in Devon, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Associate - Temporary

  • Elsmere, DE (22 miles from Devon, PA)
  • 13 hours ago
  • Elsmere, DE (22 miles from Devon, PA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Work From Home

  • West Chester, PA (10 miles from Devon, PA)
  • 21 hours ago
  • West Chester, PA (10 miles from Devon, PA)
  • 21 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Associate

  • Bellmawr, NJ (21 miles from Devon, PA)
  • 1 day ago
  • Bellmawr, NJ (21 miles from Devon, PA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Call Center

  • Pennsauken, NJ (20 miles from Devon, PA)
  • 1 day ago
  • Pennsauken, NJ (20 miles from Devon, PA)
  • 1 day ago

Skills/Requirements: Experience: Call Center: 2 years (Preferred) Customer service: 2 years (Preferred) Problem-solving skills. Strong listening and communication skills....

Licensed Customer Service Representative - PNC Investments

  • Philadelphia, PA (15 miles from Devon, PA)
  • 1 day ago
  • Philadelphia, PA (15 miles from Devon, PA)
  • 1 day ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Client Relations Associate

  • Conshohocken, PA (6 miles from Devon, PA)
  • 1 day ago
  • Conshohocken, PA (6 miles from Devon, PA)
  • 1 day ago

Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we've built over the years....

Customer Service Representative

  • Chalfont, PA (20 miles from Devon, PA)
  • 1 day ago
  • Chalfont, PA (20 miles from Devon, PA)
  • 1 day ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Cherry Hill, NJ (22 miles from Devon, PA)
  • 1 day ago
  • Cherry Hill, NJ (22 miles from Devon, PA)
  • 1 day ago

The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....

Customer Service Representative

  • Fort Washington, PA (13 miles from Devon, PA)
  • 2 days ago
  • Fort Washington, PA (13 miles from Devon, PA)
  • 2 days ago

Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....

Customer Service Associate

  • Haddon Township, NJ (18 miles from Devon, PA)
  • 2 days ago
  • Haddon Township, NJ (18 miles from Devon, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Specialist - PNC Investments

  • Philadelphia, PA (15 miles from Devon, PA)
  • 2 days ago
  • Philadelphia, PA (15 miles from Devon, PA)
  • 2 days ago

Job Description Performs specialized customer service activities and initiatives....

Associate Customer Service Representative - R9633

  • Philadelphia, PA (15 miles from Devon, PA)
  • 2 days ago
  • Philadelphia, PA (15 miles from Devon, PA)
  • 2 days ago

Associate Customer Service Representative - R9633 DESCRIPTION/RESPONSIBILITIES: * Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for...

Customer Service Representative

  • Chester, PA (14 miles from Devon, PA)
  • 2 days ago
  • Chester, PA (14 miles from Devon, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative

  • Radnor, PA (1 mile from Devon, PA)
  • 2 days ago
  • Radnor, PA (1 mile from Devon, PA)
  • 2 days ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Client Service Representative

  • Malvern, PA (5 miles from Devon, PA)
  • 2 days ago
  • Malvern, PA (5 miles from Devon, PA)
  • 2 days ago

Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...

Demographic Data for Devon, PA

Moving to Devon, PA? Find some basic demographic data about Devon, PA below.


Local
National
7,734
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Devon, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Devon, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Devon, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »