Customer Service Jobs in Dauphin, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 1 hour ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 1 hour ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Hybrid -Customer Service Associate IV
- Middletown, PA (17 miles from Dauphin, PA)
- 1 day ago
- Middletown, PA (17 miles from Dauphin, PA)
- 1 day ago
Job Requirements The Customer Service Associate (CSA) is a vital role dedicated to building and maintaining robust customer relationships, ensuring total satisfaction, and driving improvements in customer...
- Elizabethtown, PA (22 miles from Dauphin, PA)
- 2 days ago
- Elizabethtown, PA (22 miles from Dauphin, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Steelton, PA (12 miles from Dauphin, PA)
- 2 days ago
- Steelton, PA (12 miles from Dauphin, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Carlisle, PA (20 miles from Dauphin, PA)
- 4 days ago
- Carlisle, PA (20 miles from Dauphin, PA)
- 4 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
- Linglestown, PA (5 miles from Dauphin, PA)
- 4 days ago
- Linglestown, PA (5 miles from Dauphin, PA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Swatara, PA (10 miles from Dauphin, PA)
- 4 days ago
- Swatara, PA (10 miles from Dauphin, PA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Harrisburg, PA (10 miles from Dauphin, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 4 days ago
We're looking for Inbound Customer Service Representatives who love helping people, solving problems, and making every interaction count....
Customer Service Representative - Operations
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 5 days ago
Embrace process changes through the development of the company’s customer service platform and with continued company growth needs....
Retail Customer Service Cashier
- Carlisle, PA (20 miles from Dauphin, PA)
- 6 days ago
- Carlisle, PA (20 miles from Dauphin, PA)
- 6 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Camp Hill, PA (11 miles from Dauphin, PA)
- 7 days ago
- Camp Hill, PA (11 miles from Dauphin, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lemoyne, PA (10 miles from Dauphin, PA)
- 7 days ago
- Lemoyne, PA (10 miles from Dauphin, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Middletown, PA (17 miles from Dauphin, PA)
- 7 days ago
- Middletown, PA (17 miles from Dauphin, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- New Cumberland, PA (13 miles from Dauphin, PA)
- 7 days ago
- New Cumberland, PA (13 miles from Dauphin, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Etters, PA (17 miles from Dauphin, PA)
- 7 days ago
- Etters, PA (17 miles from Dauphin, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Dauphin, PA
Moving to Dauphin, PA? Find some basic demographic data about Dauphin, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dauphin, PA
Highest Education Level
Customer Services in Dauphin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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