Customer Service Jobs in Cresco, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

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Customer Accounts Advisor

  • East Stroudsburg, PA (10 miles from Cresco, PA)
  • 18 days ago
  • East Stroudsburg, PA (10 miles from Cresco, PA)
  • 18 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer service associate

  • East Stroudsburg, PA (10 miles from Cresco, PA)
  • 4 days ago
  • East Stroudsburg, PA (10 miles from Cresco, PA)
  • 4 days ago

Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....

Customer Service Representative - Work From Home

  • Stroudsburg, PA (14 miles from Cresco, PA)
  • 5 days ago
  • Stroudsburg, PA (14 miles from Cresco, PA)
  • 5 days ago

FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Associate

  • Marshalls Creek, PA (10 miles from Cresco, PA)
  • 6 days ago
  • Marshalls Creek, PA (10 miles from Cresco, PA)
  • 6 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Sales and Customer Relations Specialist

  • Mount Bethel, PA (20 miles from Cresco, PA)
  • 7 days ago
  • Mount Bethel, PA (20 miles from Cresco, PA)
  • 7 days ago

This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....

Customer Experience Associate

  • Hawley, PA (18 miles from Cresco, PA)
  • 21 days ago
  • Hawley, PA (18 miles from Cresco, PA)
  • 21 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Senior Customer Service Representative, Floating

  • Stroudsburg, PA (14 miles from Cresco, PA)
  • 21 days ago
  • Stroudsburg, PA (14 miles from Cresco, PA)
  • 21 days ago

Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...

Demographic Data for Cresco, PA

Moving to Cresco, PA? Find some basic demographic data about Cresco, PA below.


Local
National
4,291
79
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Cresco, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cresco, PA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cresco, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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