Customer Service Jobs in Cresco, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- East Stroudsburg, PA (10 miles from Cresco, PA)
- 18 days ago
- East Stroudsburg, PA (10 miles from Cresco, PA)
- 18 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- East Stroudsburg, PA (10 miles from Cresco, PA)
- 4 days ago
- East Stroudsburg, PA (10 miles from Cresco, PA)
- 4 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Representative - Work From Home
- Stroudsburg, PA (14 miles from Cresco, PA)
- 5 days ago
- Stroudsburg, PA (14 miles from Cresco, PA)
- 5 days ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote Work- Marshalls Creek, PA (10 miles from Cresco, PA)
- 6 days ago
- Marshalls Creek, PA (10 miles from Cresco, PA)
- 6 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Sales and Customer Relations Specialist
- Mount Bethel, PA (20 miles from Cresco, PA)
- 7 days ago
- Mount Bethel, PA (20 miles from Cresco, PA)
- 7 days ago
This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....
- Hawley, PA (18 miles from Cresco, PA)
- 21 days ago
- Hawley, PA (18 miles from Cresco, PA)
- 21 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (14 miles from Cresco, PA)
- 21 days ago
- Stroudsburg, PA (14 miles from Cresco, PA)
- 21 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Demographic Data for Cresco, PA
Moving to Cresco, PA? Find some basic demographic data about Cresco, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cresco, PA
Highest Education Level
Customer Services in Cresco, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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