Customer Service Jobs in Crescent, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Accounts Advisor Plus

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 hours ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative (Clerical Assistant 3)

  • Beaver Falls, PA (16 miles from Crescent, PA)
  • 4 hours ago
  • Beaver Falls, PA (16 miles from Crescent, PA)
  • 4 hours ago

Are you passionate about customer service and looking for an opportunity to enhance your skills?...

Customer Service Representative

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 6 hours ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 6 hours ago

Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...

Remote Work

Customer Service Associate

  • Oakmont, PA (21 miles from Crescent, PA)
  • 16 hours ago
  • Oakmont, PA (21 miles from Crescent, PA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Moon Township, PA (3 miles from Crescent, PA)
  • 1 day ago
  • Moon Township, PA (3 miles from Crescent, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Part Time

  • Bridgeville, PA (15 miles from Crescent, PA)
  • 2 days ago
  • Bridgeville, PA (15 miles from Crescent, PA)
  • 2 days ago

service to members....

Customer Service Representative

  • Industry, PA (13 miles from Crescent, PA)
  • 2 days ago
  • Industry, PA (13 miles from Crescent, PA)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Agent Part Time

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 days ago

American Airlines is seeking Part Time Customer Service Agent at the Pittsburgh International Airport....

Pharmacy Customer Service Associate

  • Rochester, PA (12 miles from Crescent, PA)
  • 2 days ago
  • Rochester, PA (12 miles from Crescent, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 2 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

Customer Service Representative / Dispatch

  • Cranberry Township, PA (12 miles from Crescent, PA)
  • 3 days ago
  • Cranberry Township, PA (12 miles from Crescent, PA)
  • 3 days ago

The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software....

REMOTE Benefits Customer Service Representative

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 3 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 3 days ago

Start Date 8/18 Benefit Customer Service Representative The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...

Remote Work

Sales & Customer Service Associate

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 4 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 4 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 4 days ago

Customer Service Representative Third Party CS Pittsburgh, PA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...

Remote Work

Customer Service Representative - Remote

  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 7 days ago
  • Pittsburgh, PA (21 miles from Crescent, PA)
  • 7 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Demographic Data for Crescent, PA

Moving to Crescent, PA? Find some basic demographic data about Crescent, PA below.

Local
National
2,488
29
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Crescent, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crescent, PA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crescent, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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