Customer Service Jobs in Cranberry Township, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Accounts Advisor Plus
- Allison Park, PA (12 miles from Cranberry Township, PA)
- 27 days ago
- Allison Park, PA (12 miles from Cranberry Township, PA)
- 27 days ago
secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Care Representative I
- Seven Fields, PA (3 miles from Cranberry Township, PA)
- 5 hours ago
- Seven Fields, PA (3 miles from Cranberry Township, PA)
- 5 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Receptionist, Customer Service Associate
- Mars, PA (3 miles from Cranberry Township, PA)
- 14 hours ago
- Mars, PA (3 miles from Cranberry Township, PA)
- 14 hours ago
The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center....
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 16 hours ago
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience. #LI-KH2 #LI-HYBRID...
Customer Service Representative, Full or Part Time
- Sharpsburg, PA (17 miles from Cranberry Township, PA)
- 4 days ago
- Sharpsburg, PA (17 miles from Cranberry Township, PA)
- 4 days ago
Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Wexford, PA (5 miles from Cranberry Township, PA)
- 4 days ago
- Wexford, PA (5 miles from Cranberry Township, PA)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Associate - Temporary
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 6 days ago
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warrendale, PA (3 miles from Cranberry Township, PA)
- 6 days ago
- Warrendale, PA (3 miles from Cranberry Township, PA)
- 6 days ago
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
Dispensary Associate-PT (Monaca)
- Monaca, PA (12 miles from Cranberry Township, PA)
- 11 days ago
- Monaca, PA (12 miles from Cranberry Township, PA)
- 11 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Dispensary Associate-FT (Monaca)
- Monaca, PA (12 miles from Cranberry Township, PA)
- 11 days ago
- Monaca, PA (12 miles from Cranberry Township, PA)
- 11 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Lead Customer Service Representative, Full or Part Time
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 13 days ago
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 13 days ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Dispensary Associate - Part Time
- Cranberry Township, PA
- 13 days ago
- Cranberry Township, PA
- 13 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Cranberry Township, PA
Highest Education Level
Customer Services in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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