Customer Service Jobs in Coopersburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hatfield, PA (15 miles from Coopersburg, PA)
- 13 hours ago
- Hatfield, PA (15 miles from Coopersburg, PA)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (8 miles from Coopersburg, PA)
- 1 day ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 1 day ago
goods....
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 1 day ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Phillipsburg, NJ (18 miles from Coopersburg, PA)
- 3 days ago
- Phillipsburg, NJ (18 miles from Coopersburg, PA)
- 3 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
ULINE- Customer Service Representative
- Wescosville, PA (12 miles from Coopersburg, PA)
- 3 days ago
- Wescosville, PA (12 miles from Coopersburg, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 4 days ago
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 4 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (12 miles from Coopersburg, PA)
- 4 days ago
- Whitehall, PA (12 miles from Coopersburg, PA)
- 4 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Allentown, PA (8 miles from Coopersburg, PA)
- 4 days ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 4 days ago
Position Overview: Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Customer Service Representative
- Souderton, PA (14 miles from Coopersburg, PA)
- 4 days ago
- Souderton, PA (14 miles from Coopersburg, PA)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE Location: Souderton, PA, United States Date Posted: Jun 25, 2025 Category: Supply Chain, Procurement & Transportation Description POSITION TITLE: Inside Sales Coordinator...
Customer Service Representative
- Whitehall, PA (12 miles from Coopersburg, PA)
- 5 days ago
- Whitehall, PA (12 miles from Coopersburg, PA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 6 days ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Hereford, PA (9 miles from Coopersburg, PA)
- 6 days ago
- Hereford, PA (9 miles from Coopersburg, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Part Time Customer Service Representative - KLOM
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 6 days ago
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 6 days ago
Adhere to company policies regarding customer service standards, safety guidelines, and security procedures....
Customer Service Associate - Temporary
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 7 days ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Whitehall, PA (12 miles from Coopersburg, PA)
- 10 days ago
- Whitehall, PA (12 miles from Coopersburg, PA)
- 10 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Coopersburg, PA
Moving to Coopersburg, PA? Find some basic demographic data about Coopersburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coopersburg, PA
Highest Education Level
Customer Services in Coopersburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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