Customer Service Jobs in Coopersburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (10 miles from Coopersburg, PA)
- 6 hours ago
- Pennridge Animal Hospital
- Perkasie, PA (10 miles from Coopersburg, PA)
- 6 hours ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative
- Colmar, PA (16 miles from Coopersburg, PA)
- 5 hours ago
- Colmar, PA (16 miles from Coopersburg, PA)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Nights/Weekends
- Allentown, PA (8 miles from Coopersburg, PA)
- 18 hours ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 18 hours ago
As the name suggests, your main priority is to provide great customer service....
- Pennsburg, PA (9 miles from Coopersburg, PA)
- 22 hours ago
- Pennsburg, PA (9 miles from Coopersburg, PA)
- 22 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Bilingual
- Hilltown, PA (14 miles from Coopersburg, PA)
- 1 day ago
- Hilltown, PA (14 miles from Coopersburg, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Slatington, PA (20 miles from Coopersburg, PA)
- 1 day ago
- Slatington, PA (20 miles from Coopersburg, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Schnecksville, PA (17 miles from Coopersburg, PA)
- 1 day ago
- Schnecksville, PA (17 miles from Coopersburg, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Allentown, PA (8 miles from Coopersburg, PA)
- 3 days ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Macungie, PA (10 miles from Coopersburg, PA)
- 3 days ago
- Macungie, PA (10 miles from Coopersburg, PA)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Allentown, PA (8 miles from Coopersburg, PA)
- 3 days ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 3 days ago
Provide positive energy and top-notch customer service....
Customer Service Associate - Part-Time Nights / Weekends
- New Hope, PA (22 miles from Coopersburg, PA)
- 4 days ago
- New Hope, PA (22 miles from Coopersburg, PA)
- 4 days ago
Customer Service Associate - Part-Time Nights / Weekends Part Time - 13-29 hours New Hope, PA, US 5 days ago Requisition ID: 1546 Salary Range: $11.00 To $15.00 Hourly Job Description Job Title: Customer...
Dispensary Associate - Part Time
- Linfield, PA (22 miles from Coopersburg, PA)
- 4 days ago
- Linfield, PA (22 miles from Coopersburg, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative, RMA
- Quakertown, PA (4 miles from Coopersburg, PA)
- 5 days ago
- Quakertown, PA (4 miles from Coopersburg, PA)
- 5 days ago
service....
Customer Service Associate (Per Diem)
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 7 days ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 7 days ago
Strong customer service experience. Medical terminology required. Preferred: 1+ years customer service. 1+ Years Hospital/medical affiliated training....
Customer Service Representative
- Center Valley, PA (3 miles from Coopersburg, PA)
- 8 days ago
- Center Valley, PA (3 miles from Coopersburg, PA)
- 8 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Demographic Data for Coopersburg, PA
Moving to Coopersburg, PA? Find some basic demographic data about Coopersburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coopersburg, PA
Highest Education Level
Customer Services in Coopersburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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