Customer Service Jobs in Concordville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 103 Jobs

Client Service Representative

  • Oaks, PA (17 miles from Concordville, PA)
  • 3 hours ago
  • Oaks, PA (17 miles from Concordville, PA)
  • 3 hours ago

At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their...

Customer Service Representative

  • Wayne, PA (13 miles from Concordville, PA)
  • 3 hours ago
  • Wayne, PA (13 miles from Concordville, PA)
  • 3 hours ago

Customer Service Representative TheCustomer Service Representative is the primary contact for our customers....

Remote Work

Customer Service Representative

  • Wilmington, DE (11 miles from Concordville, PA)
  • 4 hours ago
  • Wilmington, DE (11 miles from Concordville, PA)
  • 4 hours ago

The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...

Customer Accounts Advisor

  • Philadelphia, PA (19 miles from Concordville, PA)
  • 5 hours ago
  • Philadelphia, PA (19 miles from Concordville, PA)
  • 5 hours ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative Coordinator,

  • Logan Township, NJ (12 miles from Concordville, PA)
  • 9 hours ago
  • Logan Township, NJ (12 miles from Concordville, PA)
  • 9 hours ago

Evidence of the ability to be collaborative with, and communicate clearly and effectively, with all types of customers who contact the customer service team....

Customer Service Representative

  • Philadelphia, PA (19 miles from Concordville, PA)
  • 16 hours ago
  • Philadelphia, PA (19 miles from Concordville, PA)
  • 16 hours ago

JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...

Customer Service Representative

  • Philadelphia, PA (19 miles from Concordville, PA)
  • 16 hours ago
  • Philadelphia, PA (19 miles from Concordville, PA)
  • 16 hours ago

Demonstrate a passion for providing superior customer service to our customers and continually seek to understand the needs of those we serve....

Customer Service Representative ($16+/hr)

  • Malvern, PA (10 miles from Concordville, PA)
  • 19 hours ago
  • Malvern, PA (10 miles from Concordville, PA)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Collegeville, PA (21 miles from Concordville, PA)
  • 21 hours ago
  • Collegeville, PA (21 miles from Concordville, PA)
  • 21 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Philadelphia, PA (19 miles from Concordville, PA)
  • 1 day ago
  • Philadelphia, PA (19 miles from Concordville, PA)
  • 1 day ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate - Temporary

  • New Castle, DE (17 miles from Concordville, PA)
  • 1 day ago
  • New Castle, DE (17 miles from Concordville, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Radnor, PA (13 miles from Concordville, PA)
  • 1 day ago
  • Radnor, PA (13 miles from Concordville, PA)
  • 1 day ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Pharmacy Customer Service Associate

  • Wilmington, DE (11 miles from Concordville, PA)
  • 1 day ago
  • Wilmington, DE (11 miles from Concordville, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Newark, DE (21 miles from Concordville, PA)
  • 1 day ago
  • Newark, DE (21 miles from Concordville, PA)
  • 1 day ago

Customer Service Representative BCforward is currently seeking a highly motivated CSR Customer Service Representative for an job opportunity located in Newark, DE 19713 Position Title: CSR Customer...

Customer Service Representative

  • Philadelphia, PA (19 miles from Concordville, PA)
  • 2 days ago
  • Philadelphia, PA (19 miles from Concordville, PA)
  • 2 days ago

Adecco is seeking a **Customer Service Representative** who thrives in a fast-paced, analytical environment....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Concordville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Concordville, PA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Concordville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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