Customer Service Jobs in Collegeville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 101 Jobs

Inside Sales Representative

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 4 hours ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 4 hours ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Healthcare Customer Service Representative - Remote

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 16 hours ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 16 hours ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Retail Customer Service Associate

  • Ardmore, PA (14 miles from Collegeville, PA)
  • 16 hours ago
  • Ardmore, PA (14 miles from Collegeville, PA)
  • 16 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Plymouth Meeting, PA (9 miles from Collegeville, PA)
  • 17 hours ago
  • Plymouth Meeting, PA (9 miles from Collegeville, PA)
  • 17 hours ago

Are you someone who thrives on making connections, has a love for animals, and enjoys delivering exceptional customer service?...

Spanish Bilingual Remote Customer Service Representative

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 20 hours ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 20 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Customer Service Associate

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 21 hours ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Customer Service Representative - Corporate

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 1 day ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 1 day ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative Specialist Senior (GOV)

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 1 day ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 1 day ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Remote Work

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Mt. Laurel) 2025

  • Delair, NJ (24 miles from Collegeville, PA)
  • 1 day ago
  • Delair, NJ (24 miles from Collegeville, PA)
  • 1 day ago

Keywords: Customer Service Representative, Location: Pennsauken, NJ - 08110 Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to...

Remote Work

Part Time - Housing & Food Services - Customer Service Representative (Cashier)

  • Media, PA (18 miles from Collegeville, PA)
  • 1 day ago
  • Media, PA (18 miles from Collegeville, PA)
  • 1 day ago

Providing good customer service. Keeping areas neat and orderly. Maintaining a stock of supplies....

Customer Service Representative

  • Willow Grove, PA (16 miles from Collegeville, PA)
  • 2 days ago
  • Willow Grove, PA (16 miles from Collegeville, PA)
  • 2 days ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Associate

  • Paoli, PA (10 miles from Collegeville, PA)
  • 2 days ago
  • Paoli, PA (10 miles from Collegeville, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Aston, PA (22 miles from Collegeville, PA)
  • 2 days ago
  • Aston, PA (22 miles from Collegeville, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Part-Time Evenings

  • Gladwyne, PA (12 miles from Collegeville, PA)
  • 2 days ago
  • Gladwyne, PA (12 miles from Collegeville, PA)
  • 2 days ago

Customer Service Desk AssistantReports to: Front End ManagerFunction: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service boothEssential...

Aviation Front Desk Customer Service Representative

  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 2 days ago
  • Philadelphia, PA (21 miles from Collegeville, PA)
  • 2 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Demographic Data for Collegeville, PA

Moving to Collegeville, PA? Find some basic demographic data about Collegeville, PA below.

Local
National
43,541
919
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Collegeville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Collegeville, PA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Collegeville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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