Customer Service Jobs in Cochranville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Concordville, PA (21 miles from Cochranville, PA)
- 5 hours ago
- Concordville, PA (21 miles from Cochranville, PA)
- 5 hours ago
We are seeking a skilled customer service representative to join our clients team!...
Customer Service Representative
- Wilmington, DE (24 miles from Cochranville, PA)
- 15 hours ago
- Wilmington, DE (24 miles from Cochranville, PA)
- 15 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- West Chester, PA (18 miles from Cochranville, PA)
- 15 hours ago
- West Chester, PA (18 miles from Cochranville, PA)
- 15 hours ago
Job Summary: As a Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general...
Customer Experience Associate - Work From Home
- Coatesville, PA (8 miles from Cochranville, PA)
- 19 hours ago
- Coatesville, PA (8 miles from Cochranville, PA)
- 19 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkClient Service Representative II
- Wilmington, DE (24 miles from Cochranville, PA)
- 2 days ago
- Wilmington, DE (24 miles from Cochranville, PA)
- 2 days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Customer Service Associate/driver
- Newark, DE (21 miles from Cochranville, PA)
- 3 days ago
- Newark, DE (21 miles from Cochranville, PA)
- 3 days ago
KEY RESPONSIBILITIES: Serve as liaison between TMG's mail and office services team and client departments. Drive throughout the metro Newark, De area to deliver and pick up mail from client...
- Newark, DE (21 miles from Cochranville, PA)
- 3 days ago
- Newark, DE (21 miles from Cochranville, PA)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Call Center Associate Client Service Representative
- Wilmington, DE (24 miles from Cochranville, PA)
- 4 days ago
- Wilmington, DE (24 miles from Cochranville, PA)
- 4 days ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
Remote WorkCustomer Service Associate - Temporary
- Bear, DE (22 miles from Cochranville, PA)
- 5 days ago
- Bear, DE (22 miles from Cochranville, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate/Teller
- Oxford, PA (6 miles from Cochranville, PA)
- 5 days ago
- Oxford, PA (6 miles from Cochranville, PA)
- 5 days ago
We are looking for a candidate with banking and customer service experience to join the Presence Bank family! Why Presence?...
Pharmacy Customer Service Associate
- Bear, DE (22 miles from Cochranville, PA)
- 5 days ago
- Bear, DE (22 miles from Cochranville, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Marshallton, DE (16 miles from Cochranville, PA)
- 6 days ago
- Marshallton, DE (16 miles from Cochranville, PA)
- 6 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote --- Customer Service Representative
- Hockessin, DE (14 miles from Cochranville, PA)
- 6 days ago
- Hockessin, DE (14 miles from Cochranville, PA)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkApple Specialist - Retail Customer Service And Sales - (seasonal)
- Christiana, DE (21 miles from Cochranville, PA)
- 6 days ago
- Christiana, DE (21 miles from Cochranville, PA)
- 6 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Avondale, PA (9 miles from Cochranville, PA)
- 7 days ago
- Avondale, PA (9 miles from Cochranville, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Cochranville, PA
Moving to Cochranville, PA? Find some basic demographic data about Cochranville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cochranville, PA
Highest Education Level
Customer Services in Cochranville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »