Customer Service Jobs in Coatesville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Trane Technologies
- King of Prussia, PA (24 miles from Coatesville, PA)
- 1 day ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 1 day ago
What you will bring: Customer service experience is a plus. Must be able to handle high-stress situations....
In Person- Banfield Pet Hospital
- Exton, PA (11 miles from Coatesville, PA)
- 1 day ago
- Exton, PA (11 miles from Coatesville, PA)
- 1 day ago
One year of related experience required with customer service preferred....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Kennett Square, PA (9 miles from Coatesville, PA)
- 2 days ago
- Kennett Square, PA (9 miles from Coatesville, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Walgreens
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Jacobs
- Chadds Ford, PA (14 miles from Coatesville, PA)
- 2 days ago
- Chadds Ford, PA (14 miles from Coatesville, PA)
- 2 days ago
Service Assoc......
In PersonPharmacy Customer Service Associate
- Walgreens
- King of Prussia, PA (24 miles from Coatesville, PA)
- 2 days ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonFulltime LP Customer Service Associate II (Wilmington, DE) 552
- The TJX Companies, Inc.
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonCustomer Service Representative
- New Enterprise Stone & Lime Co., Inc.
- East Earl, PA (15 miles from Coatesville, PA)
- 3 days ago
- East Earl, PA (15 miles from Coatesville, PA)
- 3 days ago
Customer Service Representative - What Will You Do?...
In PersonFront Desk / Customer Service Representative - Full Time
- iFLY
- King of Prussia, PA (24 miles from Coatesville, PA)
- 6 days ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 6 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
In Person Full Time- Baylor Scott & White Health
- Glen Mills, PA (18 miles from Coatesville, PA)
- 8 days ago
- Glen Mills, PA (18 miles from Coatesville, PA)
- 8 days ago
Service Assoc......
In Person- DollarTree
- Pottstown, PA (22 miles from Coatesville, PA)
- 9 days ago
- Pottstown, PA (22 miles from Coatesville, PA)
- 9 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonRetail Customer Service, Sales & Stock - King of Prussia Rack
- Nordstrom
- King of Prussia, PA (24 miles from Coatesville, PA)
- 12 days ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 12 days ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In Person- Southwest Leadership Academy
- Wilmington, DE (20 miles from Coatesville, PA)
- 17 days ago
- Wilmington, DE (20 miles from Coatesville, PA)
- 17 days ago
Service Assoc......
In PersonCustomer Service Representative
- Kelly Services
- Wilmington, DE (23 miles from Coatesville, PA)
- 19 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 19 days ago
Service Representative (CSR), you will serve as a vital liaison, championing and implementing Functional Excellence within our domestic customer service operations....
In PersonRetail Customer Service/Cash Office Department Manager
- Lowe's
- Wilmington, DE (23 miles from Coatesville, PA)
- 20 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 20 days ago
We are looking for Sales Control/ Customer Service Desk Manager to join our retail team....
In PersonDemographic Data for Coatesville, PA
Moving to Coatesville, PA? Find some basic demographic data about Coatesville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Coatesville, PA
Highest Education Level
Customer Services in Coatesville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »