Customer Service Jobs in Coatesville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Denver, PA (24 miles from Coatesville, PA)
- 6 hours ago
- Denver, PA (24 miles from Coatesville, PA)
- 6 hours ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Remote WorkCustomer Care Representative I - Bilingual
- Denver, PA (24 miles from Coatesville, PA)
- 6 hours ago
- Denver, PA (24 miles from Coatesville, PA)
- 6 hours ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Remote WorkCustomer Service Representative
- Concordville, PA (17 miles from Coatesville, PA)
- 6 hours ago
- Concordville, PA (17 miles from Coatesville, PA)
- 6 hours ago
We are seeking a skilled customer service representative to join our clients team!...
Customer Service Representative
- Wilmington, DE (23 miles from Coatesville, PA)
- 16 hours ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 16 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- West Chester, PA (11 miles from Coatesville, PA)
- 16 hours ago
- West Chester, PA (11 miles from Coatesville, PA)
- 16 hours ago
Job Summary: As a Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general...
Retail Customer Service Specialist
- King of Prussia, PA (24 miles from Coatesville, PA)
- 16 hours ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 16 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Experience Associate - Work From Home
- Coatesville, PA
- 21 hours ago
- Coatesville, PA
- 21 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkClient Service Representative II
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Customer Service Representative II
- Kng of Prussa, PA (24 miles from Coatesville, PA)
- 2 days ago
- Kng of Prussa, PA (24 miles from Coatesville, PA)
- 2 days ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
AT&T Customer Service Representative
- King of Prussia, PA (24 miles from Coatesville, PA)
- 4 days ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 4 days ago
Responsibilities of an AT&T Customer Service Representative : Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales...
- Brookhaven, PA (24 miles from Coatesville, PA)
- 4 days ago
- Brookhaven, PA (24 miles from Coatesville, PA)
- 4 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Call Center Associate Client Service Representative
- Wilmington, DE (23 miles from Coatesville, PA)
- 4 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 4 days ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
Remote WorkCustomer Service Associate/Teller
- Oxford, PA (14 miles from Coatesville, PA)
- 5 days ago
- Oxford, PA (14 miles from Coatesville, PA)
- 5 days ago
We are looking for a candidate with banking and customer service experience to join the Presence Bank family! Why Presence?...
Remote --- Customer Service Representative
- Hockessin, DE (14 miles from Coatesville, PA)
- 6 days ago
- Hockessin, DE (14 miles from Coatesville, PA)
- 6 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Associate - Temporary
- Avondale, PA (10 miles from Coatesville, PA)
- 7 days ago
- Avondale, PA (10 miles from Coatesville, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Coatesville, PA
Moving to Coatesville, PA? Find some basic demographic data about Coatesville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coatesville, PA
Highest Education Level
Customer Services in Coatesville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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