Customer Service Jobs in Clarks Summit, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Dispensary Associate-PT (Scranton)

  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 1 day ago
  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 1 day ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Retail Support Specialist

  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 3 days ago
  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 3 days ago

Education and Experience: Three years' experience in customer service, retail banking and/or financial operations support....

Medical Equipment Customer Service Representative

  • Dickson City, PA (5 miles from Clarks Summit, PA)
  • 3 days ago
  • Dickson City, PA (5 miles from Clarks Summit, PA)
  • 3 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Pharmacy Customer Service Associate

  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 4 days ago
  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Insurance Customer Service Representative

  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 19 days ago
  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 19 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

PartTime Customer Service Associate Pro Weekend

  • Dickson City, PA (5 miles from Clarks Summit, PA)
  • 20 days ago
  • Dickson City, PA (5 miles from Clarks Summit, PA)
  • 20 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Dispensary Associate - Part-time

  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 21 days ago
  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 21 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Licensed Customer Service Representative

  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 22 days ago
  • Wilkes Barre, PA (16 miles from Clarks Summit, PA)
  • 22 days ago

Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...

Retail Customer Service Associate

  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 30+ days ago
  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 921 Viewmont Dr, Scranton Dickson...

Customer Experience Associate

  • Scott Township, PA
  • 45+ days ago
  • Scott Township, PA
  • 45+ days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 60+ days ago
  • Scranton, PA (4 miles from Clarks Summit, PA)
  • 60+ days ago

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...

Bilingual Customer Service Representative

  • Pittston, PA (10 miles from Clarks Summit, PA)
  • 60+ days ago
  • Pittston, PA (10 miles from Clarks Summit, PA)
  • 60+ days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative

  • Ashley, PA (19 miles from Clarks Summit, PA)
  • 90+ days ago
  • Ashley, PA (19 miles from Clarks Summit, PA)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Clarks Summit, PA

Moving to Clarks Summit, PA? Find some basic demographic data about Clarks Summit, PA below.


Local
National
22,851
595
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clarks Summit, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clarks Summit, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clarks Summit, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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