Customer Service Jobs in Carnegie, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Representative - Part-Time

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago

Description Customer Service Representative There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation....

Customer Service Associate

  • New Kensington, PA (23 miles from Carnegie, PA)
  • 1 day ago
  • New Kensington, PA (23 miles from Carnegie, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR)

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago

Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....

Customer Service Agent Part Time

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 1 day ago

Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....

Retail Customer Service Associate Part Time

  • Pittsburgh, PA (10 miles from Carnegie, PA)
  • 2 days ago
  • Pittsburgh, PA (10 miles from Carnegie, PA)
  • 2 days ago

service to members....

Cashier & Customer Service Associate (12 - 20 hrs / wk)

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 4 days ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 4 days ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 4 days ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Service Cashier

  • Baden, PA (16 miles from Carnegie, PA)
  • 5 days ago
  • Baden, PA (16 miles from Carnegie, PA)
  • 5 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Call Center Customer Service Representative

  • Weirton, WV (24 miles from Carnegie, PA)
  • 5 days ago
  • Weirton, WV (24 miles from Carnegie, PA)
  • 5 days ago

Call Center Customer Service RepresentativeWe are looking for a Call Center Representative that will be the liaison between our customers and their clients on a day to day basis....

Remote Customer Service Representative - Facility Maintenance Services

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 7 days ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 7 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Retail Customer Service Associate Full Time

  • Pittsburgh, PA (10 miles from Carnegie, PA)
  • 8 days ago
  • Pittsburgh, PA (10 miles from Carnegie, PA)
  • 8 days ago

service to members....

Showroom Customer Service Representative

  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 9 days ago
  • Pittsburgh, PA (11 miles from Carnegie, PA)
  • 9 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Associate - Temporary

  • McMurray, PA (9 miles from Carnegie, PA)
  • 9 days ago
  • McMurray, PA (9 miles from Carnegie, PA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-FT (Monaca)

  • Monaca, PA (20 miles from Carnegie, PA)
  • 9 days ago
  • Monaca, PA (20 miles from Carnegie, PA)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-PT (Monaca)

  • Monaca, PA (20 miles from Carnegie, PA)
  • 9 days ago
  • Monaca, PA (20 miles from Carnegie, PA)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Demographic Data for Carnegie, PA

Moving to Carnegie, PA? Find some basic demographic data about Carnegie, PA below.


Local
National
19,166
574
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carnegie, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carnegie, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carnegie, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »