Customer Service Jobs in Cabot, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Representative (CSR) Tier 3 - Background Clearance Investigations

  • Boyers, PA (23 miles from Cabot, PA)
  • 2 days ago
  • Boyers, PA (23 miles from Cabot, PA)
  • 2 days ago

Essential Duties and Responsibilities: - Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas. - May respond to e-mail inquiries. - Customer...

Customer Service Representative (CSR) - Background Clearance Investigations

  • Boyers, PA (23 miles from Cabot, PA)
  • 2 days ago
  • Boyers, PA (23 miles from Cabot, PA)
  • 2 days ago

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...

Retail Customer Service Cashier

  • Cranberry Township, PA (18 miles from Cabot, PA)
  • 1 day ago
  • Cranberry Township, PA (18 miles from Cabot, PA)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Cranberry Twp, PA (18 miles from Cabot, PA)
  • 2 days ago
  • Cranberry Twp, PA (18 miles from Cabot, PA)
  • 2 days ago

Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience. #LI-KH2 #LI-HYBRID...

Customer Service Representative, Full or Part Time

  • Sharpsburg, PA (21 miles from Cabot, PA)
  • 2 days ago
  • Sharpsburg, PA (21 miles from Cabot, PA)
  • 2 days ago

Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Wexford, PA (20 miles from Cabot, PA)
  • 3 days ago
  • Wexford, PA (20 miles from Cabot, PA)
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Agent

  • Murrysville, PA (24 miles from Cabot, PA)
  • 3 days ago
  • Murrysville, PA (24 miles from Cabot, PA)
  • 3 days ago

Customer Service Agent Location: Murrysville, PA (Hybrid) Job Summary: The Customer Service Agent role is a critical position within our client's organization, serving as the primary point of contact...

Client Service Representative

  • Warrendale, PA (19 miles from Cabot, PA)
  • 5 days ago
  • Warrendale, PA (19 miles from Cabot, PA)
  • 5 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

Customer Service Associate

  • Butler, PA (12 miles from Cabot, PA)
  • 5 days ago
  • Butler, PA (12 miles from Cabot, PA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate-FT (Cranberry)

  • Cranberry Twp, PA (18 miles from Cabot, PA)
  • 9 days ago
  • Cranberry Twp, PA (18 miles from Cabot, PA)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate - Part Time

  • Cranberry Township, PA (18 miles from Cabot, PA)
  • 11 days ago
  • Cranberry Township, PA (18 miles from Cabot, PA)
  • 11 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative (Loan Consultant II)

  • Butler, PA (12 miles from Cabot, PA)
  • 15 days ago
  • Butler, PA (12 miles from Cabot, PA)
  • 15 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Murrysville, PA (24 miles from Cabot, PA)
  • 18 days ago
  • Murrysville, PA (24 miles from Cabot, PA)
  • 18 days ago

Insight Global is looking for a remote Customer Service Representative for one of our largest medical device clients....

Customer Service Representative (CSR) Tier 1

  • Boyers, PA (23 miles from Cabot, PA)
  • 19 days ago
  • Boyers, PA (23 miles from Cabot, PA)
  • 19 days ago

Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)...

Customer Service Associate

  • Valencia, PA (11 miles from Cabot, PA)
  • 25 days ago
  • Valencia, PA (11 miles from Cabot, PA)
  • 25 days ago

The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....

Demographic Data for Cabot, PA

Moving to Cabot, PA? Find some basic demographic data about Cabot, PA below.


Local
National
3,987
71
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cabot, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cabot, PA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cabot, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »