Customer Service Jobs in Brookhaven, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 107 Jobs

Customer Service Representative

  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 13 days ago
  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 13 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Associate - Temporary

  • Haddon Township, NJ (15 miles from Brookhaven, PA)
  • 2 hours ago
  • Haddon Township, NJ (15 miles from Brookhaven, PA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wilmington, DE (12 miles from Brookhaven, PA)
  • 1 day ago
  • Wilmington, DE (12 miles from Brookhaven, PA)
  • 1 day ago

Friendly customer service. 100% incoming calls, 1000 calls/day across the department....

Customer Service Representative

  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 1 day ago
  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 1 day ago

Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...

Customer Service Representative

  • Moorestown, NJ (24 miles from Brookhaven, PA)
  • 1 day ago
  • Moorestown, NJ (24 miles from Brookhaven, PA)
  • 1 day ago

Candidates with experience in customer service and administration are encouraged to apply....

Customer Service Associate

  • Turnersville, NJ (19 miles from Brookhaven, PA)
  • 1 day ago
  • Turnersville, NJ (19 miles from Brookhaven, PA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Swedesboro, NJ (7 miles from Brookhaven, PA)
  • 2 days ago
  • Swedesboro, NJ (7 miles from Brookhaven, PA)
  • 2 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details...

Customer Service Representative

  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 2 days ago
  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 2 days ago

Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.From Per Diem to Travel Contracts, miles away or local to you, Health...

Customer Service Representative

  • Norristown, PA (18 miles from Brookhaven, PA)
  • 2 days ago
  • Norristown, PA (18 miles from Brookhaven, PA)
  • 2 days ago

Customer Service Representatives****Required:**- 1 year of customer service experience- High school diploma or GED- Ability to patiently deal with complaints and sensitive requests**Preferred: **Call...

Remote Work

Customer Service Associate, Retrospect Vintage

  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 2 days ago
  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 2 days ago

['Goodwill Industries of Southern New Jersey and Phi', '3.3', 'CUSTOMER SERVICE ASSOCIATE, RETROSPECT VINTAGE', 'Apply on employer site', 'Apply now', 'Philadelphia, PA', '', '$16.25', '\xa0', 'Per...

Customer Service Associate Trainee Part Time

  • Voorhees, NJ (22 miles from Brookhaven, PA)
  • 2 days ago
  • Voorhees, NJ (22 miles from Brookhaven, PA)
  • 2 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Voorhees Store - Voorhees, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Customer Service Associate

  • Mantua, NJ (12 miles from Brookhaven, PA)
  • 2 days ago
  • Mantua, NJ (12 miles from Brookhaven, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Swedesboro, NJ

  • Swedesboro, NJ (7 miles from Brookhaven, PA)
  • 2 days ago
  • Swedesboro, NJ (7 miles from Brookhaven, PA)
  • 2 days ago

POSITION REQUIREMENTS Excellent communication, customer service and interpersonal skills. Ability to work efficiently and effectively in a multi-task customer service environment....

Customer Service Representative

  • Newark, DE (24 miles from Brookhaven, PA)
  • 2 days ago
  • Newark, DE (24 miles from Brookhaven, PA)
  • 2 days ago

Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....

Remote Customer Service Representative - Facility Maintenance Services

  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 3 days ago
  • Philadelphia, PA (13 miles from Brookhaven, PA)
  • 3 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Demographic Data for Brookhaven, PA

Moving to Brookhaven, PA? Find some basic demographic data about Brookhaven, PA below.

Local
National
16,260
238
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Brookhaven, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brookhaven, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brookhaven, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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