Customer Service Jobs in Biglerville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs
Fil-Tec, Inc.

Customer Service Representative

  • Fil-Tec, Inc.
  • Smithsburg, MD (24 miles from Biglerville, PA)
  • 9 days ago
  • Fil-Tec, Inc.
  • Smithsburg, MD (24 miles from Biglerville, PA)
  • 9 days ago

Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Customer Experience Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 2 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 2 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 3 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 3 days ago

AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....

Admin Customer Care Representative

  • Carlisle, PA (21 miles from Biglerville, PA)
  • 3 days ago
  • Carlisle, PA (21 miles from Biglerville, PA)
  • 3 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative

  • York, PA (23 miles from Biglerville, PA)
  • 5 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 5 days ago

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...

Pharmacy Customer Service Associate

  • York, PA (23 miles from Biglerville, PA)
  • 6 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • York, PA (23 miles from Biglerville, PA)
  • 16 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 16 days ago

Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....

Customer Service Representative

  • Carlisle, PA (21 miles from Biglerville, PA)
  • 17 days ago
  • Carlisle, PA (21 miles from Biglerville, PA)
  • 17 days ago

One or more years of customer service experience. Excellent computer and phone skills....

Retail Customer Service Cashier

  • Carlisle, PA (21 miles from Biglerville, PA)
  • 20 days ago
  • Carlisle, PA (21 miles from Biglerville, PA)
  • 20 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Associate

  • York, PA (23 miles from Biglerville, PA)
  • 20 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 20 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Team Member

  • Gettysburg, PA (7 miles from Biglerville, PA)
  • 22 days ago
  • Gettysburg, PA (7 miles from Biglerville, PA)
  • 22 days ago

Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 25 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 25 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative (Dispatcher)

  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 28 days ago
  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 28 days ago

Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....

Customer Service Representative (Branch)

  • York, PA (23 miles from Biglerville, PA)
  • 29 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 29 days ago

The Customer Service Rep will answer customer inquiries, enter and successfully process orders (50-100 daily) via the AS400....

Warehouse Customer Service Representative

  • Newville, PA (17 miles from Biglerville, PA)
  • 30+ days ago
  • Newville, PA (17 miles from Biglerville, PA)
  • 30+ days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Demographic Data for Biglerville, PA

Moving to Biglerville, PA? Find some basic demographic data about Biglerville, PA below.


Local
National
5,368
93
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Biglerville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Biglerville, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Biglerville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »