Customer Service Jobs in Berwyn, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Glen Mills, PA (8 miles from Berwyn, PA)
- 5 hours ago
- Glen Mills, PA (8 miles from Berwyn, PA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Thorofare, NJ (19 miles from Berwyn, PA)
- 9 hours ago
- Thorofare, NJ (19 miles from Berwyn, PA)
- 9 hours ago
Overview Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our Thorofare, NJ location. 08086 Responsibilities Processes request for quotes and informs customer...
Customer Service Associate (Berkley One Solutions Specialist I)
- Edgemoor, DE (18 miles from Berwyn, PA)
- 14 hours ago
- Edgemoor, DE (18 miles from Berwyn, PA)
- 14 hours ago
Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...
- Brookhaven, PA (11 miles from Berwyn, PA)
- 16 hours ago
- Brookhaven, PA (11 miles from Berwyn, PA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wilmington, DE (21 miles from Berwyn, PA)
- 19 hours ago
- Wilmington, DE (21 miles from Berwyn, PA)
- 19 hours ago
Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....
Client Service Representative - Business License
- Wilmington, DE (21 miles from Berwyn, PA)
- 19 hours ago
- Wilmington, DE (21 miles from Berwyn, PA)
- 19 hours ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
- King of Prussia, PA (5 miles from Berwyn, PA)
- 1 day ago
- King of Prussia, PA (5 miles from Berwyn, PA)
- 1 day ago
Location: 1 Village Dr King of Prussia, PA 19406 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much...
- Newtown Square, PA (3 miles from Berwyn, PA)
- 1 day ago
- Newtown Square, PA (3 miles from Berwyn, PA)
- 1 day ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Representative - Bilingual
- Gilbertsville, PA (20 miles from Berwyn, PA)
- 1 day ago
- Gilbertsville, PA (20 miles from Berwyn, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Philadelphia, PA (16 miles from Berwyn, PA)
- 1 day ago
- Philadelphia, PA (16 miles from Berwyn, PA)
- 1 day ago
Customer Service Rep $20 an hour mens clothing distributer 8:30m to 5pm Monday to Friday Billing order entry/filing/data entry reporting 5 years of customer service experience stabile resume 5 plus...
Pharmacy Customer Service Associate
- Haddon Heights, NJ (23 miles from Berwyn, PA)
- 1 day ago
- Haddon Heights, NJ (23 miles from Berwyn, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- King of Prussia, PA (5 miles from Berwyn, PA)
- 1 day ago
- King of Prussia, PA (5 miles from Berwyn, PA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative - Cardmember Services
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
- Wilmington, DE (21 miles from Berwyn, PA)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Berwyn, PA
Moving to Berwyn, PA? Find some basic demographic data about Berwyn, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Berwyn, PA
Highest Education Level
Customer Services in Berwyn, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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