Customer Service Jobs in Berwyn, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 110 Jobs

Customer Service Associate - Temporary

  • Glen Mills, PA (8 miles from Berwyn, PA)
  • 5 hours ago
  • Glen Mills, PA (8 miles from Berwyn, PA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Thorofare, NJ (19 miles from Berwyn, PA)
  • 9 hours ago
  • Thorofare, NJ (19 miles from Berwyn, PA)
  • 9 hours ago

Overview Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our Thorofare, NJ location. 08086 Responsibilities Processes request for quotes and informs customer...

Customer Service Associate (Berkley One Solutions Specialist I)

  • Edgemoor, DE (18 miles from Berwyn, PA)
  • 14 hours ago
  • Edgemoor, DE (18 miles from Berwyn, PA)
  • 14 hours ago

Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...

Customer Service Associate

  • Brookhaven, PA (11 miles from Berwyn, PA)
  • 16 hours ago
  • Brookhaven, PA (11 miles from Berwyn, PA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Wilmington, DE (21 miles from Berwyn, PA)
  • 19 hours ago
  • Wilmington, DE (21 miles from Berwyn, PA)
  • 19 hours ago

Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....

Client Service Representative - Business License

  • Wilmington, DE (21 miles from Berwyn, PA)
  • 19 hours ago
  • Wilmington, DE (21 miles from Berwyn, PA)
  • 19 hours ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate

  • King of Prussia, PA (5 miles from Berwyn, PA)
  • 1 day ago
  • King of Prussia, PA (5 miles from Berwyn, PA)
  • 1 day ago

Location: 1 Village Dr King of Prussia, PA 19406 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much...

Customer Service Associate

  • Newtown Square, PA (3 miles from Berwyn, PA)
  • 1 day ago
  • Newtown Square, PA (3 miles from Berwyn, PA)
  • 1 day ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Customer Service Representative - Bilingual

  • Gilbertsville, PA (20 miles from Berwyn, PA)
  • 1 day ago
  • Gilbertsville, PA (20 miles from Berwyn, PA)
  • 1 day ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate

  • Philadelphia, PA (16 miles from Berwyn, PA)
  • 1 day ago
  • Philadelphia, PA (16 miles from Berwyn, PA)
  • 1 day ago

Customer Service Rep $20 an hour mens clothing distributer 8:30m to 5pm Monday to Friday Billing order entry/filing/data entry reporting 5 years of customer service experience stabile resume 5 plus...

Pharmacy Customer Service Associate

  • Haddon Heights, NJ (23 miles from Berwyn, PA)
  • 1 day ago
  • Haddon Heights, NJ (23 miles from Berwyn, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • King of Prussia, PA (5 miles from Berwyn, PA)
  • 1 day ago
  • King of Prussia, PA (5 miles from Berwyn, PA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Cardmember Services

  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago
  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Associate

  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago
  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago
  • Wilmington, DE (21 miles from Berwyn, PA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Demographic Data for Berwyn, PA

Moving to Berwyn, PA? Find some basic demographic data about Berwyn, PA below.


Local
National
11,848
520
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Berwyn, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berwyn, PA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berwyn, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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