Customer Service Jobs in Apollo, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative

  • Penn Hills, PA (15 miles from Apollo, PA)
  • 12 hours ago
  • Penn Hills, PA (15 miles from Apollo, PA)
  • 12 hours ago

Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....

Customer Service Representative - Work From Home

  • Gibsonia, PA (21 miles from Apollo, PA)
  • 21 hours ago
  • Gibsonia, PA (21 miles from Apollo, PA)
  • 21 hours ago

FT Customer Service Representative - Work From Home Location: Gibsonia [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Associate

  • Greensburg, PA (14 miles from Apollo, PA)
  • 2 days ago
  • Greensburg, PA (14 miles from Apollo, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Indiana, PA (22 miles from Apollo, PA)
  • 2 days ago
  • Indiana, PA (22 miles from Apollo, PA)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Penn Hills, PA (15 miles from Apollo, PA)
  • 2 days ago
  • Penn Hills, PA (15 miles from Apollo, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • McKeesport, PA (19 miles from Apollo, PA)
  • 2 days ago
  • McKeesport, PA (19 miles from Apollo, PA)
  • 2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Agent-Hybrid

  • Murrysville, PA (8 miles from Apollo, PA)
  • 2 days ago
  • Murrysville, PA (8 miles from Apollo, PA)
  • 2 days ago

Microsoft Office Data Entry Documentation & Reporting Administrative Support Escalation Management Customer Response Management Customer Satisfaction Techniques Customer Service Software Technical...

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 3 days ago
  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • United, PA (22 miles from Apollo, PA)
  • 3 days ago
  • United, PA (22 miles from Apollo, PA)
  • 3 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • United, PA (22 miles from Apollo, PA)
  • 3 days ago
  • United, PA (22 miles from Apollo, PA)
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Client Service Representative

  • United, PA (22 miles from Apollo, PA)
  • 4 days ago
  • United, PA (22 miles from Apollo, PA)
  • 4 days ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Customer Service Associate - Customer Service Center

  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 4 days ago
  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 4 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

PIT Airport- Customer Service Agent

  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 7 days ago
  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 7 days ago

JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-ExemptPOSITION SUMMARY:The Airport Customer Service Agent is...

Customer Experience Associate

  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 7 days ago
  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 7 days ago

applicants are encouraged What you'll bring: CRM (Salesforce) or Dynamics 365 experience preferred MS Office Suite (Outlook, Excel, Word, Powerpoint) Ability to work/train in multiple customer service...

Customer Service Representative

  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 8 days ago
  • Pittsburgh, PA (22 miles from Apollo, PA)
  • 8 days ago

Customer Service Representative Benshaw Inc....

Demographic Data for Apollo, PA

Moving to Apollo, PA? Find some basic demographic data about Apollo, PA below.


Local
National
13,462
211
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Apollo, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Apollo, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Apollo, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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