Customer Service Jobs in Altoona, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Full-time Float (Bank Teller)
- Gallitzin, PA (8 miles from Altoona, PA)
- 8 days ago
- Gallitzin, PA (8 miles from Altoona, PA)
- 8 days ago
Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service....
Customer Service Representative I
- Claysburg, PA (17 miles from Altoona, PA)
- 11 days ago
- Claysburg, PA (17 miles from Altoona, PA)
- 11 days ago
OVERVIEW Provide excellent customer service while serving as a first line de-escalation point to protect brand reputation, as well as troubleshoot technical app and other program issues....
Customer Service Representative (Dispatcher)
- Roaring Spring, PA (15 miles from Altoona, PA)
- 27 days ago
- Roaring Spring, PA (15 miles from Altoona, PA)
- 27 days ago
Customer Service Representative (Dispatcher) - What Will You Do?...
Customer Service Representative Part-time (Bank Teller)
- Hollidaysburg, PA (8 miles from Altoona, PA)
- 30+ days ago
- Hollidaysburg, PA (8 miles from Altoona, PA)
- 30+ days ago
Part-time position at community bank in Hollidaysburg, approximately 20 to 29 hours per week. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional...
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Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Plank Road Commons, Altoona...
Customer Service Representative Full-time (Bank Teller)
- Williamsburg, PA (11 miles from Altoona, PA)
- 30+ days ago
- Williamsburg, PA (11 miles from Altoona, PA)
- 30+ days ago
Full-time position at community bank in our Williamsburg office. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service.High school...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Portage, PA (15 miles from Altoona, PA)
- 90+ days ago
- Portage, PA (15 miles from Altoona, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Altoona, PA
Moving to Altoona, PA? Find some basic demographic data about Altoona, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Altoona, PA
Highest Education Level
Customer Services in Altoona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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