Customer Service Jobs in Allentown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Royal Farms
- Harleysville, PA (23 miles from Allentown, PA)
- 15 hours ago
- Harleysville, PA (23 miles from Allentown, PA)
- 15 hours ago
Preferred Prior experience in food service and/or customer service....
In PersonAs a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
In Person- Chipotle Mexican Grill
- Allentown, PA (3 miles from Allentown, PA)
- 5 days ago
- Allentown, PA (3 miles from Allentown, PA)
- 5 days ago
Service Assoc......
In PersonWarehouse Customer Service Representative
- GEODIS
- Easton, PA (15 miles from Allentown, PA)
- 7 days ago
- Easton, PA (15 miles from Allentown, PA)
- 7 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
In Person- DollarTree
- Kutztown, PA (17 miles from Allentown, PA)
- 7 days ago
- Kutztown, PA (17 miles from Allentown, PA)
- 7 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In Person- DollarTree
- Nazareth, PA (13 miles from Allentown, PA)
- 8 days ago
- Nazareth, PA (13 miles from Allentown, PA)
- 8 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDispensary Associate - Part-time
- Trulieve
- Whitehall, PA (3 miles from Allentown, PA)
- 8 days ago
- Whitehall, PA (3 miles from Allentown, PA)
- 8 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
In Person Part Time- Eyeglass World
- Allentown, PA (3 miles from Allentown, PA)
- 8 days ago
- Allentown, PA (3 miles from Allentown, PA)
- 8 days ago
the right person for our Customer Service Associate II position....
In Person- Weis
- Fogelsville, PA (10 miles from Allentown, PA)
- 13 days ago
- Fogelsville, PA (10 miles from Allentown, PA)
- 13 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- Barnes & Noble Education
- Allentown, PA
- 17 days ago
- Allentown, PA
- 17 days ago
the right person for our Customer Service Associate II position....
In PersonWarehouse Customer Service Representative (Conversion)
- Geodis
- Breinigsville, PA (11 miles from Allentown, PA)
- 19 days ago
- Breinigsville, PA (11 miles from Allentown, PA)
- 19 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
In Person- Weis Markets, Inc.
- Allentown, PA
- 20 days ago
- Allentown, PA
- 20 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- Accenture
- Allentown, PA (2 miles from Allentown, PA)
- 28 days ago
- Allentown, PA (2 miles from Allentown, PA)
- 28 days ago
Service Assoc......
In PersonAlterations Customer Service Representative
- David's Bridal
- Whitehall, PA (3 miles from Allentown, PA)
- 28 days ago
- Whitehall, PA (3 miles from Allentown, PA)
- 28 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part TimeFamily Dollar Keyword Location Search view all jobs Customer Service Associate I Allentown, PA Posted 2 days ago Apply Now We're seeking a Customer Service Associate to join our team and deliver a great...
In PersonDemographic Data for Allentown, PA
Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Allentown, PA
Highest Education Level
Customer Services in Allentown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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