Customer Service Jobs in Portland, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Gentle Dental
- Vancouver, WA (13 miles from Portland, OR)
- 1 day ago
- Gentle Dental
- Vancouver, WA (13 miles from Portland, OR)
- 1 day ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
We are growing our team of Remote Customer Service Representatives. This is a great opportunity for you to build a customer service, sales, or technical support career....
Remote WorkJob Listing ID: 4289644 Job Title: Customer Service Representative, Collision Application Deadline: 09/08/2025Job Location: Portland Date Posted: 06/11/2025Hours Worked Per Week: 40 Shift: Day Shift...
# Retail Customer Experience Associate, Washington Square - Full Time
- Tigard, OR (6 miles from Portland, OR)
- 1 day ago
- Tigard, OR (6 miles from Portland, OR)
- 1 day ago
# Retail Customer Experience Associate, Washington Square - Full Time 3.6 3.6 out of 5 stars Tigard, OR 97223 Be part of an amazing story Macy's is more than just a store. We're a story. One...
Customer Service Representative
- Tualatin, OR (10 miles from Portland, OR)
- 1 day ago
- Tualatin, OR (10 miles from Portland, OR)
- 1 day ago
Facilitates communications between various Customer Service Operations work groups....
Customer Service Representative (Hybrid)
- Beaverton, OR (5 miles from Portland, OR)
- 2 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 2 days ago
Currently seeking a Customer Service Representative to join our team! This role is located in Beaverton, OR and has a hybrid option after training....
Facilitates communications between various Customer Service Operations work groups....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Wilsonville, OR (14 miles from Portland, OR)
- 3 days ago
- Wilsonville, OR (14 miles from Portland, OR)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dental Customer Service Representative
- Milwaukie, OR (5 miles from Portland, OR)
- 3 days ago
- Milwaukie, OR (5 miles from Portland, OR)
- 3 days ago
Job Summary: This position provides customer service to members of multiple benefit plans by analyzing the caller’s needs and by providing timely and accurate responses....
Remote Work- Milwaukie, OR (5 miles from Portland, OR)
- 4 days ago
- Milwaukie, OR (5 miles from Portland, OR)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Diploma or GED 2 years Administrative duties in a medical office or pharmacy 2 years Customer service Preferred Qualifications: Bachelor's Degree Why Join Providence?...
Customer Care Representative II, Ann Sacks Work Mode: Hybrid Location : Hybrid - Portland, OR Opportunity The Customer Care Representative contributes to a positive and inclusive workenvironment,...
Retail Customer Service Cashier
- Troutdale, OR (16 miles from Portland, OR)
- 5 days ago
- Troutdale, OR (16 miles from Portland, OR)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »