Customer Service Jobs in Ontario

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 113 Jobs

Client Service Representative [Hourly]

  • Burlington, ON
  • 17 hours ago
  • Burlington, ON
  • 17 hours ago

Service, Interpersonal Communication, Teamwork, Time Management...

Client Service Representative [Part Time] - Scarborough, ON

  • Scarborough, ON
  • 17 hours ago
  • Scarborough, ON
  • 17 hours ago

Job Location 2365 BRIMLEY ROAD Employment Type Regular Weekly Hours 15 Skills Banking, Client Service, Communication, Customer Service...

Client Service Representative [Part Time] - Toronto-Bloor & Runnymede

  • Toronto, ON
  • 17 hours ago
  • Toronto, ON
  • 17 hours ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate-1

  • Mississauga, ON
  • 18 hours ago
  • Mississauga, ON
  • 18 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Breslau, ON
  • 18 hours ago
  • Breslau, ON
  • 18 hours ago

service/sales experience •College diploma or greater •Experience in the meat industry is an asset •Excellent customer service and relationship-building skills •Strong data entry/management skills with...

Customer Service Representative - Part Time

  • Tillsonburg, ON
  • 19 hours ago
  • Tillsonburg, ON
  • 19 hours ago

Customer Service Representative - Part Time Town of Tillsonburg is looking for a Customer Service Representative who would be responsible for providing high quality customer service on a daily basis...

Customer Experience Associate - Kemptville (22.5h/week)

  • Kemptville, ON
  • 19 hours ago
  • Kemptville, ON
  • 19 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative

  • Toronto, ON
  • 1 day ago
  • Toronto, ON
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

  • North York, ON
  • 1 day ago
  • North York, ON
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative Uniban Canada

  • Peterborough, ON
  • 1 day ago
  • Peterborough, ON
  • 1 day ago

before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...

Customer Service Representative

  • Niagara Falls, ON
  • 1 day ago
  • Niagara Falls, ON
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative

  • Ottawa, ON
  • 1 day ago
  • Ottawa, ON
  • 1 day ago

You will support Dynacare Plus high volume contact centre, by responding to calls and emails, in order to meet service level targets, and improve Dynacare's overall customer service experience....

Bilingual Customer Service Representative

  • Burlington, ON
  • 3 days ago
  • Burlington, ON
  • 3 days ago

Bilingual (FR/EN) Customer Service Representative - Burlington Do you come from an administrative and customer service background and are looking for your next challenge?...

Customer Service Representative (Temporary)

  • Port Colborne, ON
  • 4 days ago
  • Port Colborne, ON
  • 4 days ago

Under the direction of the Manager of Customer Service and Revenue, the Customer Service Representative / Cashier provides exceptional customer service to the public as first point of contact for the...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Ontario

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ontario offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ontario
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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