Customer Service Jobs in Ontario
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Application Deadline: 09/09/2025 Address: 668 Wellington Street East Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
GFL Environmental is looking for a Customer Service Representative to join our growing team out of our Orangeville location....
Job Location Orillia-Mississaga and West Employment Type Regular Weekly Hours 22.5 Skills Banking, Customer Engagement, Customer Service...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
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Positions Based in St.Catharines, Ontario Exciting opportunity with our large AI Client! Join Accenture and help transform leading organizations and communities around the world.The sheer scale of...
Customer Experience Associate - Hazeldean Branch, ON (15 Hours/Week)
- Kanata, ON
- 13 hours ago
- Kanata, ON
- 13 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative (Casual) - Pickle Lake
- Pickle Lake, ON
- 1 day ago
- Pickle Lake, ON
- 1 day ago
A team where your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer...
JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
Scotia iTRADE Customer Service Representative (Cantonese/Mandarin) - Toronto/Montreal
- Toronto, ON
- 1 day ago
- Toronto, ON
- 1 day ago
As a Customer Service Representative, you are the primary point of contact for our clients....
Customer Experience Associate - New Street & Walker's Line, Burlington (22.5 hours/week)
- Burlington, ON
- 1 day ago
- Burlington, ON
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Location: 239 Station St, Ajax, Ontario L1S 1S3 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As a CCD you will...
-College or University degree and/or a combination of at least 2 - 4 years customer service. -Experience in healthcare and customer service is preferred....
clients are our priority. - Order entry and processing ensuring smooth behind-the-scenes operations. - Assisting with logistics and order fulfillment making sure everything arrives on time. - Collaborating...
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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