Customer Service Jobs in Ontario
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Service, Interpersonal Communication, Teamwork, Time Management...
Client Service Representative [Part Time] - Scarborough, ON
- Scarborough, ON
- 17 hours ago
- Scarborough, ON
- 17 hours ago
Job Location 2365 BRIMLEY ROAD Employment Type Regular Weekly Hours 15 Skills Banking, Client Service, Communication, Customer Service...
Client Service Representative [Part Time] - Toronto-Bloor & Runnymede
- Toronto, ON
- 17 hours ago
- Toronto, ON
- 17 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
service/sales experience •College diploma or greater •Experience in the meat industry is an asset •Excellent customer service and relationship-building skills •Strong data entry/management skills with...
Customer Service Representative - Part Time
- Tillsonburg, ON
- 19 hours ago
- Tillsonburg, ON
- 19 hours ago
Customer Service Representative - Part Time Town of Tillsonburg is looking for a Customer Service Representative who would be responsible for providing high quality customer service on a daily basis...
Customer Experience Associate - Kemptville (22.5h/week)
- Kemptville, ON
- 19 hours ago
- Kemptville, ON
- 19 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Indigenous Expo July 19th & 20th - Customer Experience Associate - Future Opportunities
- Bancroft, ON
- 1 day ago
- Bancroft, ON
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
You will support Dynacare Plus high volume contact centre, by responding to calls and emails, in order to meet service level targets, and improve Dynacare's overall customer service experience....
Bilingual (FR/EN) Customer Service Representative - Burlington Do you come from an administrative and customer service background and are looking for your next challenge?...
Customer Service Representative (Temporary)
- Port Colborne, ON
- 4 days ago
- Port Colborne, ON
- 4 days ago
Under the direction of the Manager of Customer Service and Revenue, the Customer Service Representative / Cashier provides exceptional customer service to the public as first point of contact for the...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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