Customer Service Jobs in Ontario
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Experience Associate - Future Opportunities (Mandarin Language)
- Oshawa, ON
- 1 hour ago
- Oshawa, ON
- 1 hour ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Application Deadline: 07/31/2025 Address: 274 Broadway Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Senior Customer Experience Associate - Oakville Main Branch (18.75 hours/week)
- Oakville, ON
- 2 hours ago
- Oakville, ON
- 2 hours ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Retail Customer Service and Operations Coordinator Full Time Winners - Brockville Riocan
- Brockville, ON
- 1 day ago
- Brockville, ON
- 1 day ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Bilingual (French / English) Customer Service Representative - Remote (Ontario based only)
- Sudbury, ON
- 1 day ago
- Sudbury, ON
- 1 day ago
Analyze customer service needs for communication to service and technical departments, when applicable....
Senior Customer Experience Associate - Clairfields Centre Branch (18.75 hours/week)
- Guelph, ON
- 1 day ago
- Guelph, ON
- 1 day ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Experience Associate - Castlemore & Markham Road Branch (30 hours/week)
- Markham, ON
- 1 day ago
- Markham, ON
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service....
Reporting to Customer Service Manager in our Mississauga Canada office, the Customer Service Representative is responsible for responding to customer inquiries and resolve customer concerns with minimal...
Job Description: This position requires a bilingual (English & French) Customer Service Representative who performs advanced administrative responsibilities including preparation and analysis of more...
Customer Experience Associate - Meaford (18.75 hours/weekly)
- Meaford, ON
- 2 days ago
- Meaford, ON
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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