Customer Service Jobs in Ontario
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Coordinator Full Time Winners- Dougall Square
- Windsor, ON
- 1 day ago
- Windsor, ON
- 1 day ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
Join us and grow your career with our retail team as a customer service representative....
Customer Experience Associate - Marathon Centre Mall (26.25 hours/week, Future Opportunity)
- Marathon, ON
- 2 days ago
- Marathon, ON
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Fergus Branch (22.50 hours/week)
- Fergus, ON
- 2 days ago
- Fergus, ON
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Fergus Branch (15 hours/week)
- Fergus, ON
- 2 days ago
- Fergus, ON
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Edinburgh & Kortright Branch (18.75 hours/week)
- Guelph, ON
- 2 days ago
- Guelph, ON
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Bilingual- French and English: Travel and Customer Service Agent - Remote
- Toronto, ON
- 3 days ago
- Toronto, ON
- 3 days ago
We're Hiring: Bilingual (English - French) Travel & Customer Service Agent (Remote - Canada) Are you passionate about travel and fluent in English & French?...
Remote WorkCustomer Service Representative Parrish and Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture!...
Customer Experience Associate - The Boardwalk, Waterloo (26.25 hours/week)
- Waterloo, ON
- 3 days ago
- Waterloo, ON
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Location: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As a CCD you will...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Ontario
Highest Education Level
Customer Services in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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