Customer Service Jobs in Vaughan, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Representative

  • Scarborough, ON (12 miles from Vaughan, ON)
  • 18 hours ago
  • Scarborough, ON (12 miles from Vaughan, ON)
  • 18 hours ago

You will assess customer service needs and refer issues to the appropriate service or technical departments as necessary....

Retail Customer Service Coordinator

  • Ajax, ON (22 miles from Vaughan, ON)
  • 18 hours ago
  • Ajax, ON (22 miles from Vaughan, ON)
  • 18 hours ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Experience Associate - King & University, Toronto (18.75 hrs/week)

  • Toronto, ON (13 miles from Vaughan, ON)
  • 21 hours ago
  • Toronto, ON (13 miles from Vaughan, ON)
  • 21 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative [Hourly]

  • Markham, ON (9 miles from Vaughan, ON)
  • 1 day ago
  • Markham, ON (9 miles from Vaughan, ON)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Thornhill, ON (3 miles from Vaughan, ON)
  • 1 day ago
  • Thornhill, ON (3 miles from Vaughan, ON)
  • 1 day ago

Application Deadline: 05/19/2025 Address: 1 Promenade Circle Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Client Service Representative

  • Mississauga, ON (21 miles from Vaughan, ON)
  • 2 days ago
  • Mississauga, ON (21 miles from Vaughan, ON)
  • 2 days ago

As a Client Service Representative, you will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will resolve routine and complex sales problems and...

Retail Customer Service Coordinator Full Time Winners - Cloverdale Mall

  • Etobicoke, ON (14 miles from Vaughan, ON)
  • 2 days ago
  • Etobicoke, ON (14 miles from Vaughan, ON)
  • 2 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Experience Associate - Future Opportunities - Greater Toronto Area

  • Toronto, ON (13 miles from Vaughan, ON)
  • 2 days ago
  • Toronto, ON (13 miles from Vaughan, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Lawrence & Keele (22.5 hours/week)

  • North York, ON (7 miles from Vaughan, ON)
  • 5 days ago
  • North York, ON (7 miles from Vaughan, ON)
  • 5 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Representative

  • Concord, ON (3 miles from Vaughan, ON)
  • 5 days ago
  • Concord, ON (3 miles from Vaughan, ON)
  • 5 days ago

Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...

Client Service Representative

  • Mississauga, ON (21 miles from Vaughan, ON)
  • 6 days ago
  • Mississauga, ON (21 miles from Vaughan, ON)
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Bilingual FRENCH Customer Service Representative

  • Mississauga, ON (21 miles from Vaughan, ON)
  • 6 days ago
  • Mississauga, ON (21 miles from Vaughan, ON)
  • 6 days ago

If you possess strong communication skills, fluency in French, and a passion for providing exceptional customer service, we encourage you to apply promptly....

Client Service Representative (Cantonese/Mandarin)

  • Markham, ON (9 miles from Vaughan, ON)
  • 6 days ago
  • Markham, ON (9 miles from Vaughan, ON)
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative - Part Time

  • Vaughan, ON
  • 6 days ago
  • Vaughan, ON
  • 6 days ago

We are looking for a Customer Service Representative - Part Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...

Customer Service Representative - Full Time

  • Vaughan, ON
  • 6 days ago
  • Vaughan, ON
  • 6 days ago

We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Vaughan, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vaughan, ON offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vaughan, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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