Customer Service Jobs in Stoney Creek, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Coordinator Full Time - Winners/Homesense - Trafalgar
- Oakville, ON (16 miles from Stoney Creek, ON)
- 7 hours ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 7 hours ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Warranty Customer Service Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 1 day ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 1 day ago
Warranty Customer Service Representative - Burlington Do you come from customer service experience and are looking to learn and grow in an administrative role?...
Retail Customer Service Coordinator Full Time Winners - Burlington Centre
- Burlington, ON (10 miles from Stoney Creek, ON)
- 1 day ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 1 day ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Customer Service Representative
- Oakville, ON (16 miles from Stoney Creek, ON)
- 1 day ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 1 day ago
Responsibilities Delivers exceptional customer service by processing orders and responding to inquiries in a timely, professional, and courteous manner via telephone and email....
Storage Customer Service Representative
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 2 days ago
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 3 days ago
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service and Sales Associate
- Oakville, ON (16 miles from Stoney Creek, ON)
- 7 days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 7 days ago
Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....
Senior Customer Experience Associate - Oakville Main Branch (18.75 hours/week)
- Oakville, ON (16 miles from Stoney Creek, ON)
- 14 days ago
- Oakville, ON (16 miles from Stoney Creek, ON)
- 14 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Bilingual Customer Service Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 20 days ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 20 days ago
Bilingual (FR/EN) Customer Service Representative - Burlington Do you come from an administrative and customer service background and are looking for your next challenge?...
Summer Customer Service Representative
- Ancaster, ON (12 miles from Stoney Creek, ON)
- 21 days ago
- Ancaster, ON (12 miles from Stoney Creek, ON)
- 21 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Bilingual Customer Service Representative (French)
- Milton, ON (22 miles from Stoney Creek, ON)
- 30+ days ago
- Milton, ON (22 miles from Stoney Creek, ON)
- 30+ days ago
Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Customer Service is the heartbeat of Uline!...
Customer Experience Associate (Future Opportunities - Stoney Creek, Grimsby)
- Stoney Creek, ON
- 30+ days ago
- Stoney Creek, ON
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Stoney Creek, ON
- 45+ days ago
- Stoney Creek, ON
- 45+ days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
S Customer Service Representative
- Burlington, ON (10 miles from Stoney Creek, ON)
- 45+ days ago
- Burlington, ON (10 miles from Stoney Creek, ON)
- 45+ days ago
SCOPE OF POSITION The Customer Service Rep is responsible for interacting with customers to provide and process information in response to inquiries, concerns and requests as well as managing all internal...
Customer Experience Associate - Future Opportunities Hamilton/Burlington
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 90+ days ago
- Hamilton, ON (5 miles from Stoney Creek, ON)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Stoney Creek, ON
Highest Education Level
Customer Services in Stoney Creek, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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