Customer Service Jobs in St Jacobs, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual FRENCH/ENGLISH
- Guelph, ON (15 miles from St Jacobs, ON)
- 22 hours ago
- Guelph, ON (15 miles from St Jacobs, ON)
- 22 hours ago
Our manufacturing client in Guelph is seeking a Bilingual Customer Service Representative....
Client Service Representative [Hourly]
- Cambridge, ON (15 miles from St Jacobs, ON)
- 1 day ago
- Cambridge, ON (15 miles from St Jacobs, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Bilingual Customer Service Representative
- Guelph, ON (15 miles from St Jacobs, ON)
- 21 days ago
- Guelph, ON (15 miles from St Jacobs, ON)
- 21 days ago
Our manufacturing client in Guelph is seeking a Bilingual Customer Service Representative....
Customer Service & Retail Front Desk Associate
- Kitchener, ON (8 miles from St Jacobs, ON)
- 22 days ago
- Kitchener, ON (8 miles from St Jacobs, ON)
- 22 days ago
before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...
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- Guelph, ON (15 miles from St Jacobs, ON)
- 30+ days ago
- Guelph, ON (15 miles from St Jacobs, ON)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Summer Customer Service Representative
- Waterloo, ON (4 miles from St Jacobs, ON)
- 45+ days ago
- Waterloo, ON (4 miles from St Jacobs, ON)
- 45+ days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Experience Associate - Future Opportunities
- Kitchener, ON (8 miles from St Jacobs, ON)
- 60+ days ago
- Kitchener, ON (8 miles from St Jacobs, ON)
- 60+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in St Jacobs, ON
Highest Education Level
Customer Services in St Jacobs, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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