Customer Service Jobs in Scarborough, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Customer Experience Associate - Forest Hill Village, Toronto (22.5 hours/week)

Toronto, ON (9 miles from Scarborough, ON)
3 hours ago

Toronto, ON (9 miles from Scarborough, ON)
3 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Future Opportunities- Toronto West

Toronto, ON (9 miles from Scarborough, ON)
23 hours ago

Toronto, ON (9 miles from Scarborough, ON)
23 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

Toronto, ON (9 miles from Scarborough, ON)
23 hours ago

Toronto, ON (9 miles from Scarborough, ON)
23 hours ago

Customer Service Representative

Mississauga, ON (24 miles from Scarborough, ON)
3 days ago

Mississauga, ON (24 miles from Scarborough, ON)
3 days ago

Randstad is seeking a highly motivated and customer oriented Bilingual Customer Service Representative to join a team of one of our rapidly growing clients in the medical industry!...

Bilingual Customer Service Representative - EN/FR

Toronto, ON (9 miles from Scarborough, ON)
3 days ago

Toronto, ON (9 miles from Scarborough, ON)
3 days ago

Customer service experience is required Previous contact center experience is an asset Summary If you or someone you know may be interested in this role, please consider the following steps to apply...

Remote Work

Customer Service Representative

Richmond Hill, ON (12 miles from Scarborough, ON)
3 days ago

Richmond Hill, ON (12 miles from Scarborough, ON)
3 days ago

Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses...

Customer Service Representative-French

Mississauga, ON (24 miles from Scarborough, ON)
5 days ago

Mississauga, ON (24 miles from Scarborough, ON)
5 days ago

degree or 4 years of customer service experience desired Experience Minimum 1 year of experience in a hearing aid manufacturing environment desirable Minimum 2 years of customer service experience...

Customer Experience Associate - Parkwoods Village Branch (18.75 hours/week)

Toronto, ON (9 miles from Scarborough, ON)
6 days ago

Toronto, ON (9 miles from Scarborough, ON)
6 days ago

Client Service Representative [Hourly]

Mississauga, ON (24 miles from Scarborough, ON)
6 days ago

Mississauga, ON (24 miles from Scarborough, ON)
6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Bilingual (English& French)Customer Service Representative - Express Scripts Canada

Toronto, ON (9 miles from Scarborough, ON)
6 days ago

Toronto, ON (9 miles from Scarborough, ON)
6 days ago

The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....

Bilingual Customer Service Representative - Remote

Markham, ON (7 miles from Scarborough, ON)
7 days ago

Markham, ON (7 miles from Scarborough, ON)
7 days ago

Do you have a passion for customer service? Do you enjoy problem-solving? Are you a highly motivated individual seeking to launch your career and make a difference in the financial industry?...

Remote Work

Bilingual Customer Service Representative

Markham, ON (7 miles from Scarborough, ON)
10 days ago

Markham, ON (7 miles from Scarborough, ON)
10 days ago

Do you have a passion for customer service? Do you enjoy problem-solving? Are you a highly motivated individual seeking to launch your career and make a difference in the financial industry?...

Summer Customer Service Representative

Toronto, ON (9 miles from Scarborough, ON)
11 days ago

Toronto, ON (9 miles from Scarborough, ON)
11 days ago

We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....

Customer Service Representative (Part-Time Cashier)

Toronto, ON (9 miles from Scarborough, ON)
12 days ago

Toronto, ON (9 miles from Scarborough, ON)
12 days ago

We are looking for a Customer Service Representative to join our Store team....

Customer Service Representative - Part Time

Mississauga, ON (24 miles from Scarborough, ON)
12 days ago

Mississauga, ON (24 miles from Scarborough, ON)
12 days ago

We are looking for a Customer Service Representative to join our Store team....

View all 39 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Scarborough, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Scarborough, ON offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Scarborough, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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