Customer Service Jobs in Richmond Hill, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Experience Associate

Vaughan, ON (2 miles from Richmond Hill, ON)
5 hours ago

Vaughan, ON (2 miles from Richmond Hill, ON)
5 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

Scarborough, ON (12 miles from Richmond Hill, ON)
5 hours ago

Scarborough, ON (12 miles from Richmond Hill, ON)
5 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Investors Edge - 6 month term

Toronto, ON (15 miles from Richmond Hill, ON)
15 hours ago

Toronto, ON (15 miles from Richmond Hill, ON)
15 hours ago

As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately...

Customer Service Representative - Bilingual in French

Toronto, ON (15 miles from Richmond Hill, ON)
1 day ago

Toronto, ON (15 miles from Richmond Hill, ON)
1 day ago

Requisition Number : 200574 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Experience Associate - Brock Street & Dundas (22.5 hours/week)

Whitby, ON (24 miles from Richmond Hill, ON)
2 days ago

Whitby, ON (24 miles from Richmond Hill, ON)
2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate-3

Vaughan, ON (2 miles from Richmond Hill, ON)
5 days ago

Vaughan, ON (2 miles from Richmond Hill, ON)
5 days ago

Customer Experience Associate - St.Clair & O'Connor (22.5 hours/week)

Toronto, ON (15 miles from Richmond Hill, ON)
5 days ago

Toronto, ON (15 miles from Richmond Hill, ON)
5 days ago

Customer Service Representative - Collision

Scarborough, ON (12 miles from Richmond Hill, ON)
6 days ago

Scarborough, ON (12 miles from Richmond Hill, ON)
6 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

Scarborough, ON (12 miles from Richmond Hill, ON)
7 days ago

Scarborough, ON (12 miles from Richmond Hill, ON)
7 days ago

You will assess customer service needs and refer issues to the appropriate service or technical departments as necessary....

Retail Customer Service Coordinator

Ajax, ON (20 miles from Richmond Hill, ON)
7 days ago

Ajax, ON (20 miles from Richmond Hill, ON)
7 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Experience Associate - Future Opportunities

Keswick, ON (23 miles from Richmond Hill, ON)
7 days ago

Keswick, ON (23 miles from Richmond Hill, ON)
7 days ago

Retail Customer Service Coordinator Full Time Winners - Cloverdale Mall

Etobicoke, ON (16 miles from Richmond Hill, ON)
9 days ago

Etobicoke, ON (16 miles from Richmond Hill, ON)
9 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Experience Associate - Future Opportunities - Greater Toronto Area

Toronto, ON (15 miles from Richmond Hill, ON)
9 days ago

Toronto, ON (15 miles from Richmond Hill, ON)
9 days ago

Customer Service Representative

Concord, ON (6 miles from Richmond Hill, ON)
12 days ago

Concord, ON (6 miles from Richmond Hill, ON)
12 days ago

Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...

Client Service Representative

Mississauga, ON (23 miles from Richmond Hill, ON)
12 days ago

Mississauga, ON (23 miles from Richmond Hill, ON)
12 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

View all 37 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Richmond Hill, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond Hill, ON offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.7%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Richmond Hill, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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