Customer Service Jobs in Oshawa, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Stouffville, ON (20 miles from Oshawa, ON)
- 12 hours ago
- Stouffville, ON (20 miles from Oshawa, ON)
- 12 hours ago
As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...
Bilingual Customer Service Representative
- Markham, ON (21 miles from Oshawa, ON)
- 2 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 2 days ago
Our well-established client in Markham, ON, is looking for Bilingual (French/English) Customer Service Representatives to join their company on a permanent basis, where you will solve quality service...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Bilingual Customer Service Representative - Remote
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
Do you have a passion for customer service? Do you enjoy problem-solving? Are you a highly motivated individual seeking to launch your career and make a difference in the financial industry?...
Remote WorkCustomer Service Representative - Smart Vehicle Solutions Contact Centre- Call Center
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 3 days ago
Qualifications: Minimum 2 (two) year customer service experience, preferably in the Call Centre and/or automotive industry is preferred....
- Markham, ON (21 miles from Oshawa, ON)
- 4 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 4 days ago
Ensures standardized response processes put in place for customer service are followed. Updates these processes as required....
Customer Experience Associate - Future Opportunities (Mandarin Language)
- Oshawa, ON
- 14 days ago
- Oshawa, ON
- 14 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Retail Customer Service Coordinator Full Time Winners-Warden Woods
- Scarborough, ON (21 miles from Oshawa, ON)
- 21 days ago
- Scarborough, ON (21 miles from Oshawa, ON)
- 21 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
- Oshawa, ON
- 30+ days ago
- Oshawa, ON
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Mandarin or/and Cantonese
- Markham, ON (21 miles from Oshawa, ON)
- 45+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 45+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Ajax, ON (9 miles from Oshawa, ON)
- 45+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Associate - Future Opportunities
- Oshawa, ON
- 90+ days ago
- Oshawa, ON
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Oshawa, ON
Highest Education Level
Customer Services in Oshawa, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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