Customer Service Jobs in Markham, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Toronto, ON (14 miles from Markham, ON)
- 3 days ago
- Toronto, ON (14 miles from Markham, ON)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Future Opportunities - Customer Experience Associate - Markham/Richmond Hill
- Markham, ON
- 3 days ago
- Markham, ON
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Future Opportunities - Customer Experience Associate - Scarborough
- Scarborough, ON (7 miles from Markham, ON)
- 3 days ago
- Scarborough, ON (7 miles from Markham, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Lawrence & Keele (15 hours/week)
- North York, ON (10 miles from Markham, ON)
- 3 days ago
- North York, ON (10 miles from Markham, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Sr. Client Service Representative
- Toronto, ON (14 miles from Markham, ON)
- 4 days ago
- Toronto, ON (14 miles from Markham, ON)
- 4 days ago
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Ensures standardized response processes put in place for customer service are followed. Updates these processes as required....
Customer Service Representative (Onsite)
- Oshawa, ON (21 miles from Markham, ON)
- 4 days ago
- Oshawa, ON (21 miles from Markham, ON)
- 4 days ago
Job Title: Customer Service Representative (Onsite) Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...
Senior Customer Experience Associate -King & Ontario, Kitchener (26.25 hours/week)
- King, ON (13 miles from Markham, ON)
- 5 days ago
- King, ON (13 miles from Markham, ON)
- 5 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Travel and customer service agent - Remote
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
- Toronto, ON (14 miles from Markham, ON)
- 8 days ago
Are you passionate about travel and delivering exceptional customer service? Do you thrive in a fast-paced, fully remote setting where you can help others create memorable travel experiences?...
Remote WorkBilingual Customer Service Representative
- Toronto, ON (14 miles from Markham, ON)
- 9 days ago
- Toronto, ON (14 miles from Markham, ON)
- 9 days ago
Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto....
Customer Service Representative (On-Site)
- Oshawa, ON (21 miles from Markham, ON)
- 10 days ago
- Oshawa, ON (21 miles from Markham, ON)
- 10 days ago
Title: Customer Service Representative Location: Oshawa, Ontario The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
Customer Service Representative
- Ajax, ON (13 miles from Markham, ON)
- 11 days ago
- Ajax, ON (13 miles from Markham, ON)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Toronto, ON (14 miles from Markham, ON)
- 11 days ago
- Toronto, ON (14 miles from Markham, ON)
- 11 days ago
Requisition Number : 200755 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Retail Customer Service Coordinator Full Time Winners - Scarborough Town Centre
- Scarborough, ON (7 miles from Markham, ON)
- 11 days ago
- Scarborough, ON (7 miles from Markham, ON)
- 11 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Bilingual Customer Service Representative- 12 months Contract - Express Scripts Canada
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Markham, ON
Highest Education Level
Customer Services in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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