Customer Service Jobs in Manotick, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Experience Associate

  • Kemptville, ON (14 miles from Manotick, ON)
  • 1 day ago
  • Kemptville, ON (14 miles from Manotick, ON)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Foire des metiers transactionnels en institution financiere, College La Cite, May 22 2025- Full time- Customer Experience Associate

  • Ottawa, ON (11 miles from Manotick, ON)
  • 1 day ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Foire des metiers transactionnels en institution financiere, College La Cite, May 22 2025- Part time- Customer Experience Associate

  • Ottawa, ON (11 miles from Manotick, ON)
  • 1 day ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative - Bilingual (English/French)

  • Ottawa, ON (11 miles from Manotick, ON)
  • 2 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 2 days ago

Reporting to the Leader, Client Service Desk - the Customer Service Representative will provide end users and client support for all Managed Security Services....

Bilingual travel and customer service agent - Remote

  • Ottawa, ON (11 miles from Manotick, ON)
  • 4 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 4 days ago

service in a high-touch environment Proficiency in Amadeus (GDS) is required Certifications: TICO (mandatory) & OPC ( if based in Quebec) Bilingual: Fluent in English and French, both written and spoken...

Remote Work

Client service representative, 15h/weekly - Gatineau, QC

  • Gatineau, QC (16 miles from Manotick, ON)
  • 7 days ago
  • Gatineau, QC (16 miles from Manotick, ON)
  • 7 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Client Service Representative [Hourly]

  • Ottawa, ON (11 miles from Manotick, ON)
  • 9 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 9 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Ottawa, ON (11 miles from Manotick, ON)
  • 10 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 10 days ago

Requisition I D : 887109 Store #: EC0604 Cust Service Ott RIVOTC Position : Full-Time Total Rewards: Benefits/Incentive Information Founded in 1976, Riverside Opticalab Ltd is a world leading...

Customer Service Representative

  • Ottawa, ON (11 miles from Manotick, ON)
  • 17 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 17 days ago

We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown....

Bilingual Customer Service Representative

  • Ottawa, ON (11 miles from Manotick, ON)
  • 18 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 18 days ago

Do you want to grow your customer service expertise while making a real impact every day?...

Bilingual Customer Service Representative - Ottawa

  • Gloucester, ON (10 miles from Manotick, ON)
  • 23 days ago
  • Gloucester, ON (10 miles from Manotick, ON)
  • 23 days ago

to become General Insurance Licensed Qualifications - Excellent English and French communication skills - Strong computer/keyboarding skills - Previous Customer Service or Call Centre experience is...

Customer Experience Associate - Gatineau, Paiement - 18.75 hours

  • Gatineau, QC (16 miles from Manotick, ON)
  • 28 days ago
  • Gatineau, QC (16 miles from Manotick, ON)
  • 28 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Retail Customer Service Coordinator Full Time Winners - Trainyards

  • Ottawa, ON (11 miles from Manotick, ON)
  • 29 days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 29 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Experience Associate - Future Opportunities

  • Carleton Place, ON (23 miles from Manotick, ON)
  • 30+ days ago
  • Carleton Place, ON (23 miles from Manotick, ON)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Ottawa, ON (11 miles from Manotick, ON)
  • 60+ days ago
  • Ottawa, ON (11 miles from Manotick, ON)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Manotick, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Manotick, ON offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Manotick, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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