Customer Service Jobs in Hamilton, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Bank of Montreal
- Milton, ON (19 miles from Hamilton, ON)
- 5 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 5 days ago
Application Deadline: 06/11/2026 Address: 55 Ontario Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
In PersonCustomer Experience Associate - Oakville Main Branch (30 Hours/Week)
- ScotiaBank
- Oakville, ON (16 miles from Hamilton, ON)
- 5 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 5 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Experience Associate - Oakville Main Branch (11.25 Hours/Week)
- ScotiaBank
- Oakville, ON (16 miles from Hamilton, ON)
- 5 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 5 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In Person Part TimeCustomer Experience Associate - The Meadowlands, Ancaster (18.75 hours/week)
- ScotiaBank
- Ancaster, ON (6 miles from Hamilton, ON)
- 7 days ago
- Ancaster, ON (6 miles from Hamilton, ON)
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In PersonCustomer Experience Associate - Caledonia, Ontario (22.50 Hours/Week)
- ScotiaBank
- Caledonia, ON (12 miles from Hamilton, ON)
- 13 days ago
- Caledonia, ON (12 miles from Hamilton, ON)
- 13 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
In PersonCustomer Service Representative
- Farm Boy
- Burlington, ON (8 miles from Hamilton, ON)
- 14 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 14 days ago
Youll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best....
In PersonInside Sales/Customer Service Representative
- Randstad
- Brantford, ON (21 miles from Hamilton, ON)
- 20 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 20 days ago
Reporting directly to the Customer Service Manager, you'll play a crucial role as a primary point of contact for our valued clients, managing and growing existing accounts with a focus on repeat sales...
In PersonCustomer Service Representative
- Genuine Parts Company
- Hamilton, ON
- 22 days ago
- Hamilton, ON
- 22 days ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonRetail Customer Service Coordinator Full Time Winners Eastgate Square Stoney Creek
- TJX
- Hamilton, ON
- 26 days ago
- Hamilton, ON
- 26 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
In Person Full TimeCustomer Service Representative (Fixed Term)
- Lcbo
- Stoney Creek, ON (5 miles from Hamilton, ON)
- 60+ days ago
- Stoney Creek, ON (5 miles from Hamilton, ON)
- 60+ days ago
The LCBO is looking for Summer Customer Service Representatives available to work between May 4, 2026 and September 7, 2026....
In PersonCustomer Experience Associate - Future Opportunities - Greater Hamilton South
- TD Bank
- Hamilton, ON
- 90+ days ago
- Hamilton, ON
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
In PersonCustomer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hamilton, ON
Highest Education Level
Customer Services in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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