Customer Service Jobs in Concord, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative [Hourly]
- Mississauga, ON (17 miles from Concord, ON)
- 6 hours ago
- Mississauga, ON (17 miles from Concord, ON)
- 6 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative (Part Time)
- Ajax, ON (23 miles from Concord, ON)
- 20 hours ago
- Ajax, ON (23 miles from Concord, ON)
- 20 hours ago
Join us and grow your career with our retail team as a Customer Service Representative....
Bilingual (English& French)Customer Service Representative - Express Scripts Canada
- Toronto, ON (11 miles from Concord, ON)
- 20 hours ago
- Toronto, ON (11 miles from Concord, ON)
- 20 hours ago
The Customer Service Representatives reflect Express Script Canadas commitment to accessibility and responsiveness to providers....
Bilingual Customer Service Representative - Remote
- Markham, ON (11 miles from Concord, ON)
- 23 hours ago
- Markham, ON (11 miles from Concord, ON)
- 23 hours ago
Do you have a passion for customer service? Do you enjoy problem-solving? Are you a highly motivated individual seeking to launch your career and make a difference in the financial industry?...
Remote Work/19311/4d430d1d-2fe6-4469-acc0-90185bd979d1.png&z=8&s=RTL&ih_t=5%2F28%2F2025+4%3A49%3A39+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-dtc_edu&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Experience Associate - Airport & Yellow Avens Blvd, Brampton (22.5 hours/week)
- Brampton, ON (14 miles from Concord, ON)
- 23 hours ago
- Brampton, ON (14 miles from Concord, ON)
- 23 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Bilingual Customer Service Representative
- Markham, ON (11 miles from Concord, ON)
- 3 days ago
- Markham, ON (11 miles from Concord, ON)
- 3 days ago
Do you have a passion for customer service? Do you enjoy problem-solving? Are you a highly motivated individual seeking to launch your career and make a difference in the financial industry?...
- Toronto, ON (11 miles from Concord, ON)
- 4 days ago
- Toronto, ON (11 miles from Concord, ON)
- 4 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Summer Customer Service Representative
- Toronto, ON (11 miles from Concord, ON)
- 5 days ago
- Toronto, ON (11 miles from Concord, ON)
- 5 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Service Representative (Part-Time Cashier)
- Toronto, ON (11 miles from Concord, ON)
- 6 days ago
- Toronto, ON (11 miles from Concord, ON)
- 6 days ago
We are looking for a Customer Service Representative to join our Store team....
Customer Service Representative - Part Time
- Mississauga, ON (17 miles from Concord, ON)
- 6 days ago
- Mississauga, ON (17 miles from Concord, ON)
- 6 days ago
We are looking for a Customer Service Representative to join our Store team....
Retail Customer Service Coordinator Fulltime Marshalls
- Bradford, ON (20 miles from Concord, ON)
- 6 days ago
- Bradford, ON (20 miles from Concord, ON)
- 6 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Retail Customer Service Coordinator Full Time Winners - RioCan Yonge and Eglinton Centre
- Toronto, ON (11 miles from Concord, ON)
- 7 days ago
- Toronto, ON (11 miles from Concord, ON)
- 7 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Senior Bilingual Client Service Representative (French/English)
- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
This is an exciting opportunity to take your career to the next level and be a champion delivering first-class customer service....
Remote WorkBilingual Client Service Representative (French/English)
- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
This is an exciting opportunity to take your career to the next level and be a champion delivering first - class customer service....
Remote Work- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
- Toronto, ON (11 miles from Concord, ON)
- 11 days ago
This is an exciting opportunity to take your career to the next level and be a champion delivering first-class customer service....
Remote WorkCustomer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Concord, ON
Highest Education Level
Customer Services in Concord, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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