Customer Service Jobs in Burlington, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Coordinator Full Time - Winners/Homesense - Trafalgar
- Oakville, ON (8 miles from Burlington, ON)
- 14 hours ago
- Oakville, ON (8 miles from Burlington, ON)
- 14 hours ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Bilingual (French/English) Customer Service Representative
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
- Mississauga, ON (17 miles from Burlington, ON)
- 14 hours ago
Your ability to provide superior customer service, build rapport and gain the clients confidence will be critical to your success. What will you do?...
Warranty Customer Service Representative - Burlington Do you come from customer service experience and are looking to learn and grow in an administrative role?...
Customer Service Representative- 12 month contract
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
Reporting to Customer Service Manager in our Mississauga Canada office, the Customer Service Representative- 12 month contract is responsible for responding to customer inquiries and resolve customer...
Retail Customer Service Coordinator Full Time Winners - Burlington Centre
- Burlington, ON
- 1 day ago
- Burlington, ON
- 1 day ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Customer Service Representative
- Oakville, ON (8 miles from Burlington, ON)
- 1 day ago
- Oakville, ON (8 miles from Burlington, ON)
- 1 day ago
Responsibilities Delivers exceptional customer service by processing orders and responding to inquiries in a timely, professional, and courteous manner via telephone and email....
Storage Customer Service Representative
- Hamilton, ON (8 miles from Burlington, ON)
- 2 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Client Service Representative [Hourly]
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 2 days ago
Job Location Mississauga-Dixie Rd&Matheson Employment Type Regular Weekly Hours 15 Skills Client Service, Customer Engagement, Customer Service, Teamwork...
Customer Service Representative
- Hamilton, ON (8 miles from Burlington, ON)
- 3 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service and Sales Associate
- Oakville, ON (8 miles from Burlington, ON)
- 7 days ago
- Oakville, ON (8 miles from Burlington, ON)
- 7 days ago
Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....
Customer Service Representative- Core Lab (Mississauga)
- Mississauga, ON (17 miles from Burlington, ON)
- 8 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 8 days ago
Under the supervision of the Customer Service & Support Manager, the Customer Service Representative is responsible for the accurate and timely processing of customer orders....
Bilingual (English/French) Customer Service Agent - 1 yr contract
- Mississauga, ON (17 miles from Burlington, ON)
- 9 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 9 days ago
Make A Difference For Those Who Make The World The What As a Bilingual Customer Service Representative, you will be part of a dedicated team based in Canada and reporting to Customer Service Manager...
- Etobicoke, ON (24 miles from Burlington, ON)
- 10 days ago
- Etobicoke, ON (24 miles from Burlington, ON)
- 10 days ago
Work Location: Etobicoke, Ontario, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation...
Bilingual Customer Service Representative(French & English required)
- Mississauga, ON (17 miles from Burlington, ON)
- 11 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 11 days ago
The Customer Service Representative is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer...
Remote WorkSenior Customer Experience Associate - Oakville Main Branch (18.75 hours/week)
- Oakville, ON (8 miles from Burlington, ON)
- 14 days ago
- Oakville, ON (8 miles from Burlington, ON)
- 14 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Burlington, ON
Highest Education Level
Customer Services in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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