Customer Service Jobs in Brampton, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This is a temporary position reporting to the Director of Customer Service....
Client Service Representative [Hourly]
- Georgetown, ON (9 miles from Brampton, ON)
- 2 days ago
- Georgetown, ON (9 miles from Brampton, ON)
- 2 days ago
Service, Microsoft Office, Microsoft Word, Organizing...
- Toronto, ON (18 miles from Brampton, ON)
- 3 days ago
- Toronto, ON (18 miles from Brampton, ON)
- 3 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Lawrence & Keele (15 hours/week)
- North York, ON (16 miles from Brampton, ON)
- 3 days ago
- North York, ON (16 miles from Brampton, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Sr. Client Service Representative
- Toronto, ON (18 miles from Brampton, ON)
- 4 days ago
- Toronto, ON (18 miles from Brampton, ON)
- 4 days ago
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Summer Customer Service Representative
- Burlington, ON (24 miles from Brampton, ON)
- 4 days ago
- Burlington, ON (24 miles from Brampton, ON)
- 4 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Retail Customer Service Coordinator- Trafalgar
- Oakville, ON (18 miles from Brampton, ON)
- 4 days ago
- Oakville, ON (18 miles from Brampton, ON)
- 4 days ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Customer Service Representative
- Burlington, ON (24 miles from Brampton, ON)
- 5 days ago
- Burlington, ON (24 miles from Brampton, ON)
- 5 days ago
Application Deadline: 06/23/2025 Address: 5111 New Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Senior Customer Experience Associate -King & Ontario, Kitchener (26.25 hours/week)
- King, ON (18 miles from Brampton, ON)
- 5 days ago
- King, ON (18 miles from Brampton, ON)
- 5 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Travel and customer service agent - Remote
- Toronto, ON (18 miles from Brampton, ON)
- 8 days ago
- Toronto, ON (18 miles from Brampton, ON)
- 8 days ago
Are you passionate about travel and delivering exceptional customer service? Do you thrive in a fast-paced, fully remote setting where you can help others create memorable travel experiences?...
Remote WorkBilingual Customer Service Representative
- Toronto, ON (18 miles from Brampton, ON)
- 9 days ago
- Toronto, ON (18 miles from Brampton, ON)
- 9 days ago
Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto....
S Customer Service Representative
- Burlington, ON (24 miles from Brampton, ON)
- 10 days ago
- Burlington, ON (24 miles from Brampton, ON)
- 10 days ago
SCOPE OF POSITION The Customer Service Rep is responsible for interacting with customers to provide and process information in response to inquiries, concerns and requests as well as managing all internal...
Customer Service Representative - Bilingual
- Toronto, ON (18 miles from Brampton, ON)
- 11 days ago
- Toronto, ON (18 miles from Brampton, ON)
- 11 days ago
Requisition Number : 200755 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Experience Associate - Future Opportunities -Acton, ON
- Acton, ON (15 miles from Brampton, ON)
- 11 days ago
- Acton, ON (15 miles from Brampton, ON)
- 11 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brampton, ON
Highest Education Level
Customer Services in Brampton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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