Customer Service Jobs in Brampton, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Retail Customer Service Coordinator Full Time - Winners/Homesense - Trafalgar

  • Oakville, ON (18 miles from Brampton, ON)
  • 12 hours ago
  • Oakville, ON (18 miles from Brampton, ON)
  • 12 hours ago

Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....

Bilingual (French/English) Customer Service Representative

  • Mississauga, ON (9 miles from Brampton, ON)
  • 12 hours ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 12 hours ago

Your ability to provide superior customer service, build rapport and gain the clients confidence will be critical to your success. What will you do?...

Client Service Representative - Part Time - Yonge & Sheppard

  • Toronto, ON (18 miles from Brampton, ON)
  • 20 hours ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 20 hours ago

Service, Digital Literacy, Financial Processing, Financial Products, Online Banking, Organizational Efficiency, Teamwork...

Warranty Customer Service Representative

  • Burlington, ON (24 miles from Brampton, ON)
  • 1 day ago
  • Burlington, ON (24 miles from Brampton, ON)
  • 1 day ago

Warranty Customer Service Representative - Burlington Do you come from customer service experience and are looking to learn and grow in an administrative role?...

Customer Service Representative- 12 month contract

  • Mississauga, ON (9 miles from Brampton, ON)
  • 1 day ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 1 day ago

Reporting to Customer Service Manager in our Mississauga Canada office, the Customer Service Representative- 12 month contract is responsible for responding to customer inquiries and resolve customer...

Retail Customer Service Coordinator Full Time Winners - Burlington Centre

  • Burlington, ON (24 miles from Brampton, ON)
  • 1 day ago
  • Burlington, ON (24 miles from Brampton, ON)
  • 1 day ago

Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....

Customer Experience Associate- Spadina and Dundas

  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - St.Clair & Via Italia (30 hours/week)

  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Representative

  • Oakville, ON (18 miles from Brampton, ON)
  • 1 day ago
  • Oakville, ON (18 miles from Brampton, ON)
  • 1 day ago

Responsibilities Delivers exceptional customer service by processing orders and responding to inquiries in a timely, professional, and courteous manner via telephone and email....

Customer Service Representative - Full Time

  • Vaughan, ON (17 miles from Brampton, ON)
  • 1 day ago
  • Vaughan, ON (17 miles from Brampton, ON)
  • 1 day ago

We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...

Client Service Representative (Regulatory)

  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago

Succeeding as a Customer Service Representative will require the following core qualifications and skills: Excellent communication and organizational skills Exceptional customer focus with strong professional...

Client Service Representative [Hourly]

  • Mississauga, ON (9 miles from Brampton, ON)
  • 2 days ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 2 days ago

Job Location Mississauga-Dixie Rd&Matheson Employment Type Regular Weekly Hours 15 Skills Client Service, Customer Engagement, Customer Service, Teamwork...

Customer Service Representative

  • Toronto, ON (18 miles from Brampton, ON)
  • 3 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 3 days ago

Job Location Toronto-5255 Yonge (Norton Ctr Employment Type Regular Weekly Hours 15 Skills Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork...

Client Service Representative - Part Time - (Cantonese/Mandarin)

  • Toronto, ON (18 miles from Brampton, ON)
  • 3 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 3 days ago

As a Customer Service Representative, whether its answering questions, assisting with transactions, or proactively connecting clients with the right team members, youll be the first line of support...

Sr. Client Service Representative

  • Toronto, ON (18 miles from Brampton, ON)
  • 7 days ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 7 days ago

To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Brampton, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brampton, ON offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brampton, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »