Customer Service Jobs in Bradford, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Client Service Representative [Hourly]

East Gwillimbury, ON (4 miles from Bradford, ON)
14 hours ago

East Gwillimbury, ON (4 miles from Bradford, ON)
14 hours ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Senior Customer Service Representative - Collingwood (30 hrs/week)

Barrie, ON (19 miles from Bradford, ON)
17 hours ago

Barrie, ON (19 miles from Bradford, ON)
17 hours ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Retail Customer Service Coordinator Fulltime Marshalls

Bradford, ON
2 days ago

Bradford, ON
2 days ago

Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....

Client Service Representative

Barrie, ON (19 miles from Bradford, ON)
3 days ago

Barrie, ON (19 miles from Bradford, ON)
3 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

Markham, ON (20 miles from Bradford, ON)
8 days ago

Markham, ON (20 miles from Bradford, ON)
8 days ago

Application Deadline: 06/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service mandarin speaking candidates in demand Delivers exceptional service to BMO customers and...

Customer Experience Associate

Woodbridge, ON (20 miles from Bradford, ON)
14 days ago

Woodbridge, ON (20 miles from Bradford, ON)
14 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Future Opportunities

Keswick, ON (10 miles from Bradford, ON)
23 days ago

Keswick, ON (10 miles from Bradford, ON)
23 days ago

Customer Service Representative

Concord, ON (20 miles from Bradford, ON)
28 days ago

Concord, ON (20 miles from Bradford, ON)
28 days ago

Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...

Customer Experience Associate - Future Opportunities - Mandarin and Cantonese

Markham, ON (20 miles from Bradford, ON)
30+ days ago

Markham, ON (20 miles from Bradford, ON)
30+ days ago

Customer Care Representative - TALENT COMMUNITY

Markham, ON (20 miles from Bradford, ON)
90+ days ago

Markham, ON (20 miles from Bradford, ON)
90+ days ago

The Customer Care Representative will have excellent communications skills and be able to provide feedback to leadership on improvements to customer service processes, policies, and standards to maintain...

View all jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

....................

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Bradford, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bradford, ON offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Bradford, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »