Customer Service Jobs in Aurora, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Coordinator Full Time Winners-Warden Woods
- Scarborough, ON (19 miles from Aurora, ON)
- 12 hours ago
- Scarborough, ON (19 miles from Aurora, ON)
- 12 hours ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
Client Service Representative [Part Time] Markham, ON
- Markham, ON (12 miles from Aurora, ON)
- 23 hours ago
- Markham, ON (12 miles from Aurora, ON)
- 23 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Brampton, ON (24 miles from Aurora, ON)
- 23 hours ago
- Brampton, ON (24 miles from Aurora, ON)
- 23 hours ago
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and GFL, ensuring...
Customer Service Representative
- Newmarket, ON (3 miles from Aurora, ON)
- 1 day ago
- Newmarket, ON (3 miles from Aurora, ON)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Customer Service Representative - Mandarin Speaking
- Markham, ON (12 miles from Aurora, ON)
- 2 days ago
- Markham, ON (12 miles from Aurora, ON)
- 2 days ago
Application Deadline: 07/29/2025 Address: 3993 Highway 7 Job Family Group: Retail Banking Sales & Service This requisition is opened as a market resource. Successful candidate may be assigned to...
Customer Service Representative - Auto Body
- Newmarket, ON (3 miles from Aurora, ON)
- 2 days ago
- Newmarket, ON (3 miles from Aurora, ON)
- 2 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Etobicoke, ON (23 miles from Aurora, ON)
- 2 days ago
- Etobicoke, ON (23 miles from Aurora, ON)
- 2 days ago
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
Remote Customer Care Representative -Work From Home
- North York, ON (17 miles from Aurora, ON)
- 2 days ago
- North York, ON (17 miles from Aurora, ON)
- 2 days ago
Randstad is Hiring for Remote - Work From Home Call Center and Customer Service Representative for a company in the Greater Toronto area!...
Remote WorkCustomer Service Representative
- Brampton, ON (24 miles from Aurora, ON)
- 3 days ago
- Brampton, ON (24 miles from Aurora, ON)
- 3 days ago
Application Deadline: 07/29/2025 Address: 499 Main Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Bilingual French Customer Service Representative Remote
- North York, ON (17 miles from Aurora, ON)
- 3 days ago
- North York, ON (17 miles from Aurora, ON)
- 3 days ago
Randstad is seeking a dynamic and highly motivated Bilingual Customer Service Representative to join our client's team in North York....
Remote WorkCustomer Experience Associate - Danforth & Woodbine (18.75 hours/week)
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Danforth & Woodbine (15 hours/week)
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Senior Customer Experience Associate - Davis & Leslie Branch Newmarket (18.75 hours/week)
- Newmarket, ON (3 miles from Aurora, ON)
- 3 days ago
- Newmarket, ON (3 miles from Aurora, ON)
- 3 days ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Customer Experience Associate - Davis & Leslie Branch, Newmarket (15 hours/week)
- Newmarket, ON (3 miles from Aurora, ON)
- 3 days ago
- Newmarket, ON (3 miles from Aurora, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Summer Customer Service Representative
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
- Toronto, ON (22 miles from Aurora, ON)
- 3 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Aurora, ON
Highest Education Level
Customer Services in Aurora, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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