Customer Service Jobs in Youngstown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Heritage Cooperative
- Salem, OH (17 miles from Youngstown, OH)
- 2 days ago
- Salem, OH (17 miles from Youngstown, OH)
- 2 days ago
Ability to provide friendly, professional customer service. Ability to stand and move for extended periods. PREFERRED QUALIFICATIONS Previous retail or customer service experience....
In PersonRetail Customer Service Cashier
- Love's Travel Stops
- Diamond, OH (18 miles from Youngstown, OH)
- 6 days ago
- Diamond, OH (18 miles from Youngstown, OH)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In Person- Walgreens
- Boardman, OH (5 miles from Youngstown, OH)
- 8 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLead Customer Service Representative
- Circle K
- Boardman, OH (5 miles from Youngstown, OH)
- 8 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 8 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Salem, OH (17 miles from Youngstown, OH)
- 12 days ago
- Salem, OH (17 miles from Youngstown, OH)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryLab Client Service Representative
- Merck Sharp Dohme
- Youngstown, OH
- 17 days ago
- Youngstown, OH
- 17 days ago
Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Collects all specimens according to established procedures from patients...
In PersonCredit Customer Service Representative, Hybrid , Variable Shifts with Weekends - Mason OH
- Macy's
- Deerfield, OH (21 miles from Youngstown, OH)
- 19 days ago
- Deerfield, OH (21 miles from Youngstown, OH)
- 19 days ago
Minimum of one year experience in customer service or a related field, preferably in the credit services industry or retail selling preferred....
HybridCustomer Service Representative
- Circle K Stores, Inc.
- Hermitage, PA (14 miles from Youngstown, OH)
- 19 days ago
- Hermitage, PA (14 miles from Youngstown, OH)
- 19 days ago
service in a courteous, friendly and attentive manner....
In PersonLab Client Service Representative Laboratory Outreach St. Elizabeth Youngstown Hospital
- Mercy Health
- Youngstown, OH
- 20 days ago
- Youngstown, OH
- 20 days ago
Essential Functions: Provides excellent customer service skills by greeting patients and the community in a respectful manner Collects all specimens according to established procedures from patients...
In Person- Circle Machine Rolls
- Youngstown, OH (1 mile from Youngstown, OH)
- 22 days ago
- Youngstown, OH (1 mile from Youngstown, OH)
- 22 days ago
View More Jobs Customer Service Associate - Automotive Finishes Youngstown, OH, United States JOB DESCRIPTION The Customer Service Associate is responsible for delivering products to customers from...
In Person Part Time- BrightView
- Youngstown, OH (3 miles from Youngstown, OH)
- 22 days ago
- Youngstown, OH (3 miles from Youngstown, OH)
- 22 days ago
Service Assoc......
In PersonRetail Customer Service Specialist (Part Time)
- DICK'S Sporting Goods
- Boardman, OH (5 miles from Youngstown, OH)
- 23 days ago
- Boardman, OH (5 miles from Youngstown, OH)
- 23 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In Person Part Time- Emerson
- Warren, OH (14 miles from Youngstown, OH)
- 23 days ago
- Warren, OH (14 miles from Youngstown, OH)
- 23 days ago
Service Assoc......
In PersonPart-time Customer Service Representative - Youngstown, OH - Youngstown, OH
- WesBanco Bank Inc.
- Youngstown, OH
- 30+ days ago
- Youngstown, OH
- 30+ days ago
Cash handling and customer service experience preferred....
In Person Part Time- Dollar Tree
- Niles, OH (7 miles from Youngstown, OH)
- 30+ days ago
- Niles, OH (7 miles from Youngstown, OH)
- 30+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDemographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Youngstown, OH
Highest Education Level
Customer Services in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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