Customer Service Jobs in Youngstown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Cash handling and customer service experience preferred....
Title: Customer Service Representative - Onsite Mandatory skills: Customer Service, Microsoft Office, Windows operating systems, PC, Internet, mainstream web browsers, telephonic, personal customer...
Cash handling and customer service experience preferred....
- Niles, OH (7 miles from Youngstown, OH)
- 4 days ago
- Niles, OH (7 miles from Youngstown, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Lowellville, OH (5 miles from Youngstown, OH)
- 8 days ago
- Lowellville, OH (5 miles from Youngstown, OH)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Care Representative I
- Hermitage, PA (14 miles from Youngstown, OH)
- 9 days ago
- Hermitage, PA (14 miles from Youngstown, OH)
- 9 days ago
. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with requested information. + Under immediate supervision,...
Retail Customer Service Associate
- Niles, OH (7 miles from Youngstown, OH)
- 10 days ago
- Niles, OH (7 miles from Youngstown, OH)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Hermitage, PA (14 miles from Youngstown, OH)
- 13 days ago
- Hermitage, PA (14 miles from Youngstown, OH)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Warren, OH (14 miles from Youngstown, OH)
- 19 days ago
- Warren, OH (14 miles from Youngstown, OH)
- 19 days ago
Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars Warren, OH 44483 At Lendmark Financial Services, we believe the success of our company is specifically attributable to the...
- Niles, OH (7 miles from Youngstown, OH)
- 21 days ago
- Niles, OH (7 miles from Youngstown, OH)
- 21 days ago
SUMMARY: Responsible for assisting bank clients via telephone with their banking needs by providing detailed product information, exemplary customer service, processing of bank transactions, cross selling...
Lead Customer Service Representative
- New Castle, PA (20 miles from Youngstown, OH)
- 22 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 22 days ago
Store 2743077: 3224 Wilmington Road, New Castle, Pennsylvania 16105 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Sebring, OH (23 miles from Youngstown, OH)
- 23 days ago
- Sebring, OH (23 miles from Youngstown, OH)
- 23 days ago
Store 4705328: 205 E Ohio St, Sebring, Ohio 44672 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Retail Customer Service Associate
- Warren, OH (14 miles from Youngstown, OH)
- 26 days ago
- Warren, OH (14 miles from Youngstown, OH)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Customer Service Associate - Customer Service Center
- Youngstown, OH
- 30+ days ago
- Youngstown, OH
- 30+ days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Canfield, OH (8 miles from Youngstown, OH)
- 30+ days ago
- Canfield, OH (8 miles from Youngstown, OH)
- 30+ days ago
Customer Service Representative (Manufacturing) Administrative Canfield, Ohio Professional Direct Hire Jun 26, 2025 HTI has an immediate opening for a Customer Service Representative with a manufacturing...
Demographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Youngstown, OH
Highest Education Level
Customer Services in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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